Order Taker
4 months ago
To deliver the brand promise and provide exceptional, friendly, courteous and professional guest service at all times. To serve food and beverages to guests, according to the established standards of performance and service sequence established for the outlet. To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.To have a solid knowledge of Food and Beverage items. Atte, Good command of written and spoken English Diploma/ Certificate in Hospitality Management specialising in Food and Beverage or Tourism Management desirable Communication and Guest Relations Skills Customer service and Food and Beverage service skills Minimum 2 years work experience Prerequisite is experience in the Hotel, Restaurant
