Spa Receptionist

4 days ago

Bursa, Bursa, Turkey Swissôtel Hotels & Resorts Full time
Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

Job Description

  1. Welcoming all visitors and making them feel comfortable.
  2. Handling all incoming phone calls and follow-up phone calls.
  3. Following up on guests' appointments.
  4. Assist the Spa manager or the person in charge.
  5. Handle the guest from arrival.
  6. Selling treatments, products, and memberships.
  7. Explaining the menu and spa facilities program.
  8. Make reservations.
  9. Make appropriate reporting to management.
  10. Follow the membership with its special requirements.
  11. Allocate therapists to guests.
  12. In charge of receiving and sending all documents.
  13. Responsible for interface and communication between the staff and the management.
Qualifications

  1. Perfect command of English and Turkish.
  2. Good communication skills.
  3. Warm, positive and outgoing personality.
  4. Able to work according to different shifts.
  5. Previous spa experience is an asset.
Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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