Logistics Operations Specialist

3 weeks ago

Çankaya, Ankara, Turkey OrthoGrid Systems, Inc. Full time

Job Description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered, and recognized.

What You Can Expect

The Logistics Operations Specialist is responsible for effectively managing, optimizing, and developing the company's supply chain and logistics processes. This individual plans and coordinates the necessary operations to ensure the timely, efficient, and policy-compliant transportation and delivery of materials and products.

Additionally, the Logistics Operations Specialist utilizes data analysis and reporting skills to resolve issues that arise during logistics operations, improve operational processes, and optimize costs. The specialist focuses on ensuring the most effective and reliable flow of materials by sharing process analyses and improvement outcomes with international offices.

This position is dedicated to identifying and implementing continuous improvement opportunities in operational processes to enhance customer satisfaction and ensure the seamless operation of the supply chain.

How You'll Create Impact

  • Track and optimize logistics and supply chain processes
  • Monitor the performance of logistics operations, review transaction timestamps, and report key performance indicators (KPIs)
  • Ensure all orders are reviewed according to entry criteria and coordinate with relevant stakeholders to ensure smooth logistics processes
  • Accurately process customer orders and system-generated orders in SAP, ensuring all logistics information is correctly and completely recorded in internal systems
  • Monitor open orders daily and ensure timely fulfilment in coordination with the distribution team
  • Review documents and paperwork shared by the sender, ensuring they are archived properly and shared with the customs broker in a timely manner
  • Prepare detailed reports on logistics operations and conduct data analysis to provide visibility and support timely decision-making by management
  • Manage import, export, and return processes in coordination with warehouse, customs, and international teams, completing document preparations and maintaining effective information flow.
  • Ensure that return credits are processed correctly and promptly, maintaining constant communication with the finance team
  • Inform the finance team weekly about customs duties payable for import transactions
  • Carefully review customer requests (to prevent E&O from increasing and optimize inventory levels) and efficiently manage logistics-related orders and inquiries
  • Coordinate materials that require organization due to repair or quality issues

Note: This list is not exhaustive and may not include all essential functions for the role.

What Makes You Stand Out

Personal Skills Requirements

  • Strong analytical skills to assess trends, optimize logistics processes, and support decision making
  • Exceptional communication skills with suppliers and internal teams
  • Capability to manage multiple logistics priorities, ensuring on-time delivery and meeting deadlines
  • Excellent problem-solving abilities to resolve supply chain or logistics challenges efficiently
  • Strong communication skills to align logistics operations across departments and teams
  • Detail oriented with the ability to manage and track complex logistics data and documentation

Languages

  • Proficiency in both spoken and written English

Special Expertise

  • Experience in Microsoft Office Software (advanced Excel knowledge is preferred)
  • Experience and in-depth knowledge with SAP ERP systems
  • Experience with Power BI and/or SmartSheet is preferred

Your Background

Education

  • Bachelor's degree in Business, Logistics, or Industrial Engineering

Professional Experience

  • Minimum 2-3 years of experience in logistics management or international trade, preferably with knowledge of customs and regulations

Travel Expectations
5%

EOE/M/F/Vet/Disability

Apply Now

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