
Product Lead
2 days ago
We are looking for a Product Lead for our IoT Squad to execute the full lifecycle of enterprise IoT products and solutions as per customer needs and technology evolution, from concept phase to retirement in an environment of continuous improvement.
Key Responsibilities- Aligns with the Product Owner for the squad or segment on how the proposition and desired customer experience fit into the overall strategy for the segment/squad;
- Acts as accountable for shaping objectives and delivering the business value of IoT products & services in all digital VBU customer product platforms, closely working with IoT partner ecosystem on to be enabler for new services and technical capabilities, focusing on process development within squad to serve the best customer experience & increase loyalty, and create efficiency for B2B customers.
- Acts as a strong voice to shape the desired customer journeys including a digital first mind-set;
- Collaborates with other teams to gain customer/market insight for new products and product enhancements/redesign and to plan the commercial delivery of the products;
- Tracks performance (financial, technical, CX) of products reports to ensure the corrective actions and developments are undertaken to achieve the planned objectives and to remain competitive against the competition;
- Sustains relationships with internal / external stakeholders to ensure their full support for Enterprise mobile products and propositions to achieve product KPIs;
- Cooperates with IT and Customer Operations teams to provide input to ensure successful operations and customer care for the products developed;
- Analyzes competitors' products and communicates competitive threats and opportunities to leadership and prepares product competition analysis;
- Continuously follows up technological trends, competitors' products and communicates competitive threats and opportunities to leadership;
- Contributes to Product & Solution chapter development & best practice sharing with the specific areas regarding skills which the role requires;
- Ensures that its products serve customers' digitalization journey.
- Develops products that provide the best customer experience and respond to customer needs & increase customer loyalty.
- Makes the Agile Working Method and prioritization with MVP approach effective for the whole organization.
- Helps the VBU organization to increase its knowledge of technology trends.
- BSc. degree in Business Administration, Industrial Engineering, Electrical/Electronics Engineering or similar field
- Minimum 2 years of experience in related field: IoT, Mobile Private Networks, Machine-to-machine (M2M), Smart city, etc.
- Demonstrated ability to manage multiple projects throughout their lifecycles simultaneously
- Project management and analytical thinking skills
- Results-driven and delivery-focused
- Ability to manage / coordinate simultaneous projects, balance competing priorities with good judgment, proactively problem-solve, and meet deadlines
- Agile / Scrum process experience
Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for youWe like to keep them flexible:
- Vflexy: Flexible Benefits Program
- Hybrid working kit
- Ergonomic kit allowance
- Employee assistance hotline & counselling
- Comprehensive and flexible private health insurance
- Discounted price deals for wide range of products & services
Plus, plenty more to enjoy
Who we areYou may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices.
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