Head of Operations

17 hours ago


Fatih, Istanbul, Turkey Wyndham Hotels and Resorts, Inc. Full time

Wyndham Hotels & Resorts is now seeking a Head of Operations - Turkiye to join our team in Turkiye.

Join Our Team

Wyndham Hotels & Resorts, one of the world's leading hotel companies, is seeking a dynamic and strategic leader to assume the role of Head of Operations - Turkiye. This pivotal position offers an exciting opportunity to influence the future of our franchise operations and drive exceptional results across our prestigious portfolio in Turkiye.

About the Role

As the Head of Operations, you will report directly to the Market Managing Director for TMEA. In this senior operations role, you will be at the forefront of ensuring the success of our franchise hotels throughout Turkiye, nurturing key relationships with owners and stakeholders alike. You will take charge of a multifaceted team dedicated to providing comprehensive support and services to our properties, franchisees, and owners.

Key Success Metrics

Enhance our Owner Value Proposition

  • Brand Engagement through Business Review Meetings
  • Quality Assurance Audits
  • Guest Feedback – Overall Satisfaction Scores
  • Outstanding Accounts Receivable
  • Contribution

Grow our System

  • Property Retention
  • Development Referrals
  • Brand Compliance - Training

Advance our Value Driven Culture

  • Wyndham Green Certification

In this influential role, you will liaise with key decision-makers at all levels, forging valuable relationships that will propel business results. With a high degree of autonomy, your insights and actions will significantly impact the organization. As the senior point of contact for key stakeholders, you will embody the Wyndham values and drive growth in the region.

Experience/Certificates/Education
  • A degree in Business Administration, Real Estate, Hospitality, or equivalent professional experience.
  • Extensive senior-level expertise in franchising and hotel management with deep knowledge of the hospitality sector.
  • Proven experience in areas such as hotel development, operations, or real estate advisory.
  • A solid track record in senior management, especially in multi-territory contexts, with direct P&L responsibility.
  • International and domestic hospitality experience, ideally with familiarity across multiple brands in regional or multi-unit roles.
  • Highly developed analytical and financial acumen.
  • Extensive experience in senior leadership and people management.
  • Fluent in both English and Turkish.
Why Wyndham?

At Wyndham Hotels & Resorts, we value the contributions of our team members and believe in fostering a culture of growth, diversity, and inclusion. If you're ready to take on a challenging yet rewarding role in a prestigious company that values excellence, innovation, and teamwork, we invite you to apply for the position of Head of Operations - Turkiye.

Join us in creating memorable experiences for our guests while driving business success for our franchise partners

To Apply:

Please submit your resume and a cover letter outlining your relevant experience and vision for the role.

*Wyndham Hotels & Resorts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.*

What We Expect From You

You will play an important part in our mission to make travel possible for all by:

  • Being responsive, respectful and delivering great experiences to our guests, partners and communities.
  • Fostering an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.
  • Bringing your best every day and striving to exceed expectations in all you do.
What You Can Expect From Us
  • Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.
  • Competitive salary and benefits.
  • Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.
  • A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.
About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.

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