
Program Manager
2 weeks ago
Do you want to be instrumental in the success of some of Amazon's most strategic and highly impactful projects? Amazon's Finance Operations Payroll team has an immediate opening for a seasoned Operational Excellence professional whose experience illustrates a clear ability to support the implementation of global process improvement along with technologies and services to meet long-term business needs.
The OE role is self-driven and goal-oriented, focusing on delivering a business solution that meets customer needs. We are a fun and diverse team with members in several different countries. This role requires a mix of quantitative and leadership skills to identify process improvement and technology-related opportunities and bring them to logical closure by applying stable and scalable solutions.
The OE Analyst will co-lead global programs/projects and drive a culture of self-inspection and continuous improvement, where acting on fact and eliminating defects and waste is the norm.
Key elements of driving Global Program include:
- Global program communication with stakeholders across verticals
- Strong stakeholder management skills
- Writing whitepapers for MBR or ad-hoc connects
- Preparing and leading program workshops/FMEA sessions
- Performing data analysis to identify actionable root causes
- Liaising with stakeholders to secure buy-in
- Identifying opportunities for process automation and improvement
- Risk and control assessment
- Deployment of new/improved controls
- Preparing and publishing program dashboards regularly
- Analyzing dashboard numbers and providing logical recommendations
- Following up to ensure actions are completed
- Performing internal audits to gauge effectiveness
- Minimum of 5-7 years' experience in project/program management.
- Demonstrated project management experience, including managing a project portfolio, driving timelines to completion, and organizing multiple action plans across functions.
- Strong verbal and written communication skills.
- Ability to think strategically and creatively while applying sound business judgment and quantitative analytics using Big Data Analytics (preferred).
- Understanding of basic process improvement techniques.
- Proficient in obtaining, organizing, and analyzing data to make fact-based decisions and drive RCA.
- Must be open to changes in approach.
- Capability to highlight risks and propose potential solutions.
- Strong ownership, deep dive, and bias for action.
- PMP, Prince2, etc.
- Background in process, manufacturing, or engineering with an ability to understand process workflow and operations.
- 2+ years of experience in the payroll industry.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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