Senior Technical Product Manager
3 weeks ago
Netmera was established in 2014 to offer an omni-channel customer engagement solution that provides personalized customer experiences. The platform allows digital marketers and product managers to increase revenue & ROI with mobile & web push notifications, in-app messaging, pop-ups, SMS, email, analytics, and marketing automation powered by AI.
Senior Mobile Product Manager (Technical)Responsibilities:
Customer Engagement & Needs Assessment:
- Triage customer feature requests from various channels.
- Deeply understand customer use cases and value drivers.
- Embrace a problem-solving mentality by continually questioning and seeking to understand the underlying "why?"
- Lead ROI-based tradeoff decisions.
- Collaborate with product leadership for complex decision-making.
- Apply a nuanced understanding of customer and technical context to drive creative solutions.
- Drive delivery of near-term customer needs, including new integrations, SDKs, minor enhancements, and fixes.
- Own and drive 1-2 strategic "big rock" features from research to go-to-market.
- Focus on the UX part of Netmera with Micro Frontend mindset.
- Work within a dedicated "squad" (scrum team) as the product manager.
- Collaborate with stakeholder teams and other squads to drive the product roadmap.
- Work with senior and junior product managers as a lead.
- Collaborate with product managers and other squads.
- 5-7 years of product management, or equivalent experience, at an agile, continuous delivery, or cloud software technology company.
- Solid understanding of APIs and the software engineer and data engineer customer personas.
- Exceptional ability to make independent decisions and handle complex product prioritization tradeoffs.
- Excellent written communication and presentation skills for audiences across skill levels and technical aptitudes.
- A collaborative spirit, willing to work across different functional areas and with various internal teams.
- Experience with mobile product development, SDK Products, data-driven platforms, products, and features in data management, marketing technology, and/or advertising industries.
- Prior experience as a software engineer or equivalent experience in software engineering or computer science.
- Experience designing customer experiences, crafting customer experience workflows, and sketching low-res UI mocks.
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- Prior experience as a software engineer or equivalent experience in software engineering or computer science.
- Excellent written communication and presentation skills for audiences across skill levels and technical aptitudes.
- Exceptional ability to make independent decisions and handle complex product prioritization tradeoffs.
- Solid understanding of APIs and the software engineer and data engineer customer personas.
- Own and drive 1-2 strategic "big rock" features from research to go-to-market.
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