
Field Service Engineer
2 weeks ago
At ABB, our core values of care, courage, curiosity, and collaboration drive our aim to empower everyone to create sustainable solutions. We believe in the importance of diversity, inclusion, and equal opportunities.
Job DescriptionThis position is part of our Field Service Team and reports directly to the Field Service Team Leader. As a Service Engineer, you will be responsible for executing service work with low to medium complexity according to work instructions and ABB standard processes, quality standards, and safety guidelines.
Key Responsibilities:- Execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines.
- Deliver high-quality customer service to satisfy customers by identifying new business opportunities and taking actions to meet their needs.
- Perform routine maintenance, installation, and commissioning of equipment independently, analyze technical problems through remote or on-site activities, and identify areas for improvement.
- Maintain a good relationship with customers, communicate sales opportunities internally, and contribute to customer satisfaction.
- Coordinate and ensure that all necessary materials, parts, and equipment are available and of appropriate quality for service activities.
- Prepare documents and reports for customer signatures and report work done in a timely manner.
- Troubleshoot simple equipment failures, make recommendations to avoid future issues, and provide input to management to improve operations and customer service.
- Bachelor's degree in Electrical/Electronics Engineering, Mechanical Engineering, Control and Automation Engineering, or Mechatronics Engineering.
- Minimum 2 years of hands-on experience in automation/robotics, preferably with knowledge of industrial robot and PLC operations, servo systems, and electrical/software interfaces.
- Strong English skills, with Turkish language proficiency required.
- Customer-focused profile with strong communication skills and an open mindset towards travel and new challenges.
We value people from diverse backgrounds and offer a dynamic work environment where you can grow professionally and personally. If this is your story, apply today or visit www.abb.com to learn more about us and the impact of our solutions across the globe.
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