Senior Application Support Lead | Incident

3 days ago

Fatih, Marmara Bölgesi, Türkiye Shell Tam zamanlı ₺300.000 - ₺500.000 Sözleşmeli

Shell in Turkey seeks an Application Support Manager to lead IT service operations for Mobility Market Ops, ensuring uninterrupted operation of ERP, loyalty, invoicing and web portals, while coordinating with global L2/L3 teams.

You will own incident management, vendor relations, SLA reviews, RCA sessions and drive improvements across Turkey application landscapes, maintaining strong risk controls and on-call readiness.