Services Sales Account Manager

4 days ago

Fatih, Marmara Bölgesi, Türkiye Global Energy Services Alliance (GESA) | A Solaris Company | NYSE: SEI Tam zamanlı

Global Energy Services Alliance, Inc (GESA), a Solaris Company, is a leading service provider in the Energy and Oil & Gas industry, dedicated to delivering high-quality solutions to our clients. We pride ourselves on our commitment to excellence, innovation, and teamwork. Our mission is to empower the energy sector with top-notch services that enhance operational efficiency and sustainability.

Position Overview

GESA is seeking a Services Sales Account Manager based in Istanbul, Türkiye to own all services sales activity across the Middle East, Africa, and Asia region. The successful candidate will grow revenue from an already established customer base while expanding GESA’s regional presence into new accounts and markets.

The primary focus is winning service scope for Aeroderivative Gas Turbines, Heavy Duty Gas Turbines, Steam Turbines, and Generators including outage support, field service, parts, repairs, upgrades, and long-term service agreements. The role requires the ability to build complex, multi-scope sales proposals, read and negotiate commercial terms and conditions, and work cross-functionally with Operations, Engineering, Execution, Supply Chain, and Finance to deliver results against both internal and external performance metrics.

Key Responsibilities:

  • Own and deliver the full services sales plan orders intake, revenue, and margin for the Middle East, Africa, and Asia region.
  • Develop and execute a territory strategy that grows wallet share within the established customer base while opening new accounts and end markets.
  • Identify, qualify, and capture services opportunities across Aeroderivative Gas Turbines, Heavy Duty Gas Turbines, Steam Turbines, and Generators, including outages, field service, parts, repairs, upgrades, and long-term service agreements.
  • Build and maintain a healthy multi-year pipeline with sufficient coverage to meet annual and quarterly targets.
  • Monitor installed base activity, competitor positioning, and market drivers to anticipate customer requirements ahead of RFQ release.

Customer Relationship Management

  • Serve as the primary commercial point of contact for assigned accounts across power generation, oil & gas, industrial, and IPP customers in the region.
  • Build durable relationships at multiple levels of the customer organization plant and maintenance management, procurement, engineering, and executive sponsors.
  • Conduct regular customer visits, technical discussions, and business reviews to strengthen GESA’s position as a preferred service provider.
  • Represent GESA at regional industry events, conferences, and customer forums to raise brand visibility and generate demand.
  • Lead the development of complex technical and commercial proposals, coordinating inputs from Operations, Engineering, Execution, Parts, and Supply Chain.
  • Build cost estimates and pricing strategies that balance competitiveness with target margin, and secure the required internal approvals.
  • Structure multi-scope and multi-year offerings (T&M, fixed price, milestone-based, and long-term service agreements) tailored to customer needs.
  • Ensure all proposals meet internal quality standards, branding guidelines, risk policies, and version control practices before submission.
  • Manage bid schedules, clarifications, customer Q&A, and post-submission follow-up through to award.

Commercial Terms & Contract Negotiation

  • Read, interpret, and negotiate commercial terms and conditions, including scope, pricing, payment terms, liquidated damages, warranty, liability, and cancellation provisions.
  • Identify commercial, technical, and country-specific risks and elevate them through the appropriate internal review process.
  • Coordinate with Legal, Finance, and Trade Compliance on export control, sanctions screening, agency arrangements, letters of credit, and currency exposure.
  • Negotiate to close - converting proposals into signed contracts and validated purchase orders that protect GESA’s commercial position.

Internal Coordination & Execution Handover

  • Work closely with Operations, Engineering, and Execution teams to confirm technical feasibility, resource availability, and delivery commitments before making them to the customer.
  • Prepare and deliver complete commercial handover packages covering contract terms, scope, risks, deliverables, and technical documentation.
  • Lead handover meetings with Project Managers, Operations, and Finance, and remain engaged through execution to support change orders and customer escalations.
  • Support collections and dispute resolution where the commercial relationship requires account manager involvement.

Forecasting, CRM & Reporting

  • Maintain accurate and current opportunity,