Senior Customer Experience Quality Lead

1 day ago

Beykoz, Marmara Bölgesi, Türkiye Aras Kargo Tam zamanlı ₺350.000 - ₺520.000 Sözleşmeli

Aras Kargo is seeking a Customer Experience Quality Assistant Manager to establish, monitor and improve quality standards across customer services, call centre, branches and field operations in Türkiye. You will analyse quality data to identify improvement opportunities and drive customer experience and operational quality.

The role requires a bachelor’s degree and at least five years in customer services or operations management, with strong Excel skills and experience in quality processes.