Airbnb & OTA Growth Specialist

At Blue Palm Operational, an apartment listing is not a database entry — it's a sales document.

Every day, thousands of guests scroll, compare, and hesitate before booking. The difference between a full calendar and an empty apartment comes down to one thing: how well a listing converts.

That's why we're not hiring someone to manage listings. We're hiring someone to win with them.

The Role

This is not an entry-level position. We're not building your career in short-term rentals — we're hiring someone who already has one.

This role is hands-on execution. There is no team beneath you. You are the work.

We're not looking for a leader, a coordinator, or a manager. We're looking for someone who opens the laptop and gets it done — every day, without being asked.

If you're looking for a leadership position or a stepping stone into management, this isn't it. If you're looking for a role where your output directly determines your income — read on.

Those who deliver in this role have a future at Blue Palm Operational. There are senior positions — and we prefer to fill them from within. But that conversation happens after at least one year of proven results.

What You Must Bring

If you have never independently managed listings on Airbnb, Booking.com, or VRBO — optimized them, owned their performance, and seen the results — this role is not for you.

We won't teach you how the platforms work. We won't explain what a conversion rate is. We need someone who operates from day one.

What You'll Do

• Optimize listings end-to-end — titles, descriptions, photo selection & ordering, listing structure, and platform positioning to maximize click-through and conversion
• Control and manage guest communication — ensure a consistent, trust-building communication strategy across the entire guest journey
• Actively manage reviews — respond professionally to all reviews and use guest feedback to strengthen reputation and future bookings
• Lead platform communication independently — deal directly with Airbnb, Booking.com, and the channel manager, articulate clearly what we need, and drive solutions. What takes an inexperienced person a week, you resolve in one to two hours
• Monitor the competitive landscape — regularly audit top-performing listings in target markets and apply learnings directly
• Coordinate with the existing pricing system — ensure that price, positioning, and presentation work together

What We're Looking For

• Proven, independent experience with Airbnb, Booking.com, or VRBO — this is not a recommendation, it is a requirement
• Deep platform knowledge — you know the systems, their quirks, and how to navigate support to get results
• Experience with channel managers or PMS tools (Hostify, Guesty, Lodgify, etc.)
• A mindset oriented toward conversion, positioning, and measurable outcomes — not tasks
• Fluent written and spoken English — all platforms and guest communication are in English
• Confident daily use of AI tools as a core part of your workflow

Compensation

Base salary plus a clearly defined, performance-based bonus system — tied directly to your results: booking improvement and revenue growth per listing.

The better you perform, the better you earn.