Customer Experience Manager

23 hours ago


Beşiktaş, Istanbul, Turkey Mastercard Full time

Unlock Customer Potential

As a Customer Experience Manager with Mastercard's Advisors & Consulting Services team, you'll have the opportunity to unlock customer potential by developing and implementing innovative customer experience strategies and programs.

Expertise and Experience

With a strong background in marketing and customer experience, you'll be able to leverage your expertise to deliver high-impact customer experience initiatives and projects that drive client engagement and retention.

Our Team

Our team is passionate about delivering exceptional results and driving business growth through innovative customer experience strategies and programs. We're looking for a talented Customer Experience Manager who shares our passion and commitment to excellence.

Key Responsibilities

  • Develop and implement customer experience strategies and programs for clients across various industries and geographies
  • Lead cross-functional teams to deliver high-impact customer experience initiatives and projects
  • Collaborate with internal stakeholders to identify opportunities for process improvements and drive business growth
  • Provide thought leadership and expertise to clients and internal stakeholders on customer experience best practices and industry trends
  • Stay up-to-date with industry developments and emerging technologies to inform strategic decision-making


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