
Director of Service Operations
7 hours ago
This is an exciting opportunity to join AB Volvo's service market team in Turkey. As a key member of the team, you will be responsible for developing business strategies, coordinating commercial activities, and managing a team of professionals.
Main Responsibilities:
- Developing business plans for services, parts, and accessories
- Coordinating sales teams and business partner relationships
- Identifying market opportunities and developing dealer structures
- Managing claims and local legal issues
- Conducting audits and implementing necessary actions
- Overseeing customer satisfaction surveys
- Supporting the development of service market capabilities
- Securing competence development for dealers and internal organization
- Managing operational performance
- Handling warranty processes
AB Volvo is a leading manufacturer of industrial motors and transportation solutions. We are committed to shaping the future of sustainable transport and infrastructure.
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