Customer Relationship Management Expert
2 weeks ago
We are seeking a skilled Customer Relationship Management Expert to join our team at Lavixo. This role involves building and nurturing key relationships with customers and employees, ensuring long-term engagement and satisfaction.
Key Responsibilities:
- Maintain an ongoing level of engagement with key customers and employees
- Build trusting relationships with clients and protect the brand by maintaining a positive image
- Engage with key customers by building and preserving trusting relationships
- Identify opportunities to grow the customer base and build positive relationships with new clients
- Conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint
- Work closely with sales and accounts managers to ensure that all staff preserve relationships with clients
Requirements:
- Advance level English language skills
- A bachelor's degree in administration or a related field
- A minimum of 1 year's experience
- Excellent interpersonal and communication skills
- Proficient in all Microsoft applications
- A team player with fast learning skills
- Maintain a positive attitude focused on customer satisfaction
About the Role:
This is a challenging opportunity for a talented individual who is passionate about delivering exceptional customer experiences. As a Customer Relationship Management Expert at Lavixo, you will play a critical role in driving business growth and development.
Salary: We offer a competitive salary range of $55,000 - $75,000 per annum, depending on experience.
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