Customer Relationship Management Expert

2 weeks ago


Istanbul, Istanbul, Turkey Lavixo Full time
Job Description:

We are seeking a skilled Customer Relationship Management Expert to join our team at Lavixo. This role involves building and nurturing key relationships with customers and employees, ensuring long-term engagement and satisfaction.

Key Responsibilities:

  • Maintain an ongoing level of engagement with key customers and employees
  • Build trusting relationships with clients and protect the brand by maintaining a positive image
  • Engage with key customers by building and preserving trusting relationships
  • Identify opportunities to grow the customer base and build positive relationships with new clients
  • Conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint
  • Work closely with sales and accounts managers to ensure that all staff preserve relationships with clients

Requirements:

  • Advance level English language skills
  • A bachelor's degree in administration or a related field
  • A minimum of 1 year's experience
  • Excellent interpersonal and communication skills
  • Proficient in all Microsoft applications
  • A team player with fast learning skills
  • Maintain a positive attitude focused on customer satisfaction

About the Role:

This is a challenging opportunity for a talented individual who is passionate about delivering exceptional customer experiences. As a Customer Relationship Management Expert at Lavixo, you will play a critical role in driving business growth and development.

Salary: We offer a competitive salary range of $55,000 - $75,000 per annum, depending on experience.



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