Business Intelligence Manager
6 days ago
We are seeking a highly skilled Business Intelligence Manager to join our team at Ticimax. As a key member of our organization, you will be responsible for leveraging data analytics to optimize sales processes and improve customer satisfaction.
Key Responsibilities- Analyze key performance metrics across multiple departments to identify trends and areas for improvement.
- Provide data-driven insights to inform business decisions and drive performance improvement actions.
- Collaborate with technical teams to automate CRM processes and measure CRM effectiveness.
- Develop and implement strategies to improve sales performance and customer satisfaction based on data insights.
- Bachelor's or Master's degree in Business, Statistics, Mathematics, Computer Science, or a related field.
- Minimum 3-5 years of experience in data analytics, business intelligence, or CRM management.
- Proven experience with CRM platforms (Salesforce, HubSpot, etc.).
- Experience in sales process optimization and customer service.
What We Offer:
- A space where you can freely share your ideas.
- Opportunities for training and career growth, with the chance to progress every day.
- A supportive and enjoyable working environment.
- The chance to work with new technologies and trends, making a difference in the industry.
- An environment where you can receive continuous feedback to enhance your performance.
- Regular events to celebrate team achievements and boost motivation.
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