Global Customer Advocate

6 days ago


Bursa, Bursa, Turkey AIESEC Mexico Full time

About the Job

We are searching for a skilled Customer Support Specialist to work with us at AIESEC Mexico. You will be the first point of contact for users, providing exceptional customer service and resolving their issues in a timely and effective manner.

Key Responsibilities:
  1. User Support: Respond to user inquiries and resolve their issues via email and chat.
  2. Request Analysis: Analyze user requests and communicate them to relevant teams for action.
  3. Review Response: Review and respond to App Store and Google Play Store reviews to maintain a positive online reputation.
  4. Content Updates: Update content in applications to ensure accuracy and consistency.
  5. Feedback Loop: Share feedback with design and development teams on improving user experience based on customer interactions.
  6. Data Collection: Collect user feedback, prepare reports, and conduct surveys to identify areas for improvement.
  7. Error Resolution: Help debug identified errors based on user feedback and document recurring errors for further analysis.
Requirements:

Backgrounds:

A degree in computer engineering or computer sciences is required for this role.

Skills:

Strong problem-solving and solution-orientation skills are essential for success in this position.

Languages:

Fluency in Korean and Japanese languages is mandatory.

Education:

A Bachelor's Degree is required for this role.

Offerings:

Logistics:

  • A means of transportation will be provided and paid for.
  • One meal per day will be provided and paid for.
  • A computer will be provided.
  • Leadership training will be offered during your stay.
  • International exposure through working in new cultures and industries.

Our programs represent the leadership values: Activating Leadership, Acting Sustainably, Striving for Excellence, Living Diversity, Enjoying Participation, and Demonstrating Integrity.

You will receive support for your application to opportunities and selection process.

Depending on the opportunity, you will receive either a salary to cover your costs or be provided with accommodation for the duration of your experience abroad.



  • Bursa, Bursa, Turkey Tetra Pak Full time

    ResponsibilitiesFinancial Target Delivery: Deliver financial targets of Services business for allocated customers.Customer relationship: Ensure account plans have due services contribution and are executed successfully.Accelerate Sales Funnel: Prioritise opportunities based on customer needs and buying process.


  • Bursa, Bursa, Turkey MARTUR FOMPAK International Full time

    Key ResponsibilitiesThe Senior Textile Project Specialist will be responsible for:Coordinating textile projects with various departments to ensure smooth execution;Developing and maintaining project documentation, adhering to customer deadlines;Facilitating bi-weekly project meetings, maintaining agendas, and ensuring productive discussions;Negotiating with...


  • Bursa, Bursa, Turkey Fompak A.S Full time

    Fompak A.S. is a global leader in manufacturing high-quality seating systems, vehicle interiors, and automotive textiles, serving OEMs worldwide. Our company's success is built on a strong foundation of innovation, quality, and customer satisfaction.In this role, you will play a critical part in driving business growth by analyzing costs, managing data, and...


  • Bursa, Bursa, Turkey Fompak A.S Full time

    Fompak A.S. is a leading manufacturer of high-quality seating systems, vehicle interiors, and automotive textiles, serving OEMs globally. Our 30 plants, 4 R&D Centers, and 6 Engineering Design offices worldwide enable us to deliver innovative products and exceptional customer service.This role requires a skilled professional who can analyze costs, manage...


  • Bursa, Bursa, Turkey MARTUR FOMPAK International Full time

    About UsMARTUR FOMPAK International is a leading manufacturer and supplier of high-quality seating systems, vehicle interiors, and automotive textiles. With 30 plants and 4 R&D Centers globally, we prioritize customer satisfaction and international expansion through innovative projects from design to delivery.We foster an agile work environment that promotes...


  • Bursa, Bursa, Turkey MARTUR FOMPAK International Full time

    In the role of Cost Engineering Specialist, you will be responsible for controlling information and data for cost analysis input to relevant departments, analyzing RFQ content from customers, and preparing offers to customers in various formats.About MARTUR FOMPAK InternationalWe are a global leader in manufacturing high-quality seating systems, vehicle...


  • Bursa, Bursa, Turkey MARTUR FOMPAK International Full time

    As a Cost Engineering Specialist at MARTUR FOMPAK International, you will be part of a dynamic team that fosters innovation, leadership, and lifelong learning. Your responsibilities will include controlling information and data for cost analysis input, analyzing RFQ content, and preparing offers to customers.About MARTUR FOMPAK InternationalWe are a global...


  • Bursa, Bursa, Turkey ALSTOM Gruppe Full time

    About the CompanyAlstom Gruppe is a leading player in the rail industry, committed to creating sustainable and efficient transportation systems. We operate in 63 countries worldwide, employing talented individuals who share our vision for a greener and smarter future.As a global business, we celebrate diversity and promote an inclusive workplace culture. Our...

  • Urban Retail Leader

    20 hours ago


    Bursa, Bursa, Turkey Itx Full time

    About UsAt Inditex, we're a global fashion powerhouse with eight iconic brands: Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Lefties. We create clothes that inspire our customers to express their unique style.We value teamwork, passion, curiosity, diversity, sustainability, creativity and humility. These values drive our...


  • Bursa, Bursa, Turkey Bosch Türkiye Full time

    Job OverviewWelcome to Bosch, where innovative technologies are shaped by dedicated professionals. As a Logistics Process Development Specialist, you will have the opportunity to improve quality of life globally.Key ResponsibilitiesRethink warehouse processes to drive efficiency and productivityDevelop and implement process studies to optimize logistics...

  • Content Editor

    1 day ago


    Bursa, Bursa, Turkey Cozymeal, Inc. Full time

    Cozymeal, Inc. is a leading global marketplace featuring the best culinary experiences and products.We are looking for a skilled Digital Content Editor to join our team.The ideal candidate will have experience in culinary and lifestyle content creation, including written and visual content.This role involves assisting in the creation of content for...