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Room Maintenance Technician

3 weeks ago

Fatih, Istanbul, Turkey Raffles Hotels & Resorts Full time

We are seeking a highly motivated and detail-oriented individual to join our housekeeping team as a Room Maintenance Technician. In this role, you will be responsible for cleaning and maintaining assigned guest rooms to the highest standards of cleanliness and presentation.

Duties and Responsibilities
  • Clean and maintain assigned guest rooms to ensure they meet our high standards of cleanliness and presentation
  • Respond promptly and professionally to guest requests and concerns, demonstrating a warm and caring personality
  • Restock room supplies, including toiletries, linens, and amenities, to ensure a seamless experience for our guests
  • Inspect rooms for maintenance issues and report them to the appropriate department, upholding our commitment to quality and attention to detail
  • Collaborate with other housekeeping team members to ensure efficient operations and maintain a positive work environment
  • Follow proper safety and sanitation procedures at all times, prioritizing the health and well-being of our guests and colleagues

About You

  • You have a genuine desire to provide excellent customer service and a warm smile to greet every guest
  • Previous housekeeping experience in a hotel or similar setting is preferred, but not required; what matters most is your passion for delivering exceptional results
  • You possess excellent attention to detail and strong organizational skills, enabling you to manage your time effectively and prioritize tasks in a fast-paced environment
  • You are flexible and able to work various shifts, including mornings, evenings, weekends, and holidays, to meet the needs of our guests
  • You have basic English language skills to communicate with guests and team members, and Turkish language skills are a plus
  • You are a team player with a positive attitude and willingness to contribute to a collaborative work environment