Advanced Network Monitoring Specialist

4 days ago


Fatih, Istanbul, Turkey Vodafone Group Full time
About the Role

We are seeking an experienced Connectivity L1 Team Lead to join our team. In this role, you will be responsible for providing task direction and guidance to other staff members on the team, serving as the point of contact for first-level escalations, collaborating with network teams to optimize network configuration, and leading the team in completing incident closure and outage recovery within established SLAs.

The successful candidate will have a degree qualification in Engineering, preferably Telecommunication, Electronics or Computer Science, with a minimum of 7 years experience in the Telecommunication sector. They will also have hands-on experience in Network Operations, Router/Switch management, and Good understanding of Network & Connectivity services and products.

Apart from your technical expertise, we are looking for someone with excellent problem-solving skills, strong interpersonal communication capabilities, and customer support operations management skills.



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