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Technical Support Professional

2 weeks ago

Fatih, Istanbul, Turkey Teltonika Full time
Technical Support Responsible

Teltonika, a leading IoT solutions manufacturer, has become one of the top companies in the world with 19 offices and over 2,300 employees. We are opening a new office in Istanbul to serve our B2B clients.

We have a talented and challenge-driven team who always has freedom of choice and opportunities for knowledge growth. Our people are our strength.

This role involves guiding employees and customers on using Teltonika Telematics devices and solutions, providing support, solving technical issues, and ensuring prevention. You will also:

  • Constantly supervise and prepare device technical documentation
  • Assess customer needs for new features and oversee implementation
  • Coordinate queries and tickets related to Telematic devices
  • Directly communicate with clients to answer technical questions
  • Perform quality assurance tasks before providing solutions to customers
About Us

Our company offers professional development of sales skills and IoT expertise, along with performance-driven career growth opportunities. We believe curiosity is key and we share knowledge through training courses, conferences, and meetings.

We have a dynamic and cooperation-based internal culture, solid bonuses, and team building activities. We celebrate birthdays and enjoy snacks together.