Digital Transformation Expert

4 days ago


Fatih, Istanbul, Turkey DHL Germany Full time
About Us
DHL IT Services is a global team that connects people and keeps the economy running through innovative digital solutions. We have a strong commitment to employee experience, reflected in our #GreatPlaceToWork certification.

Your Role
We are seeking a skilled ServiceNow Consultant to join our team. As a ServiceNow Consultant, you will handle consulting, architecture, and implementation of enhancements or major functionality on a complex large ServiceNow environment. Your responsibilities will include involvement in mid- to large-scale projects, preparation of business proposals, business cases, and requirements analysis, as well as communication with key stakeholders and project teams.

Your Profile
  • Proven experience in ServiceNow space, primarily ITSM and ServicePortal.
  • Ideal experience as a ServiceNow developer/consultant with a ServiceNow partner or customer.
  • A consulting mindset, comfortable working under pressure.
  • Project management methodology experience and agile team leadership skills.
  • Fluent English and knowledge of ITIL.

What We Offer
  • Hybrid work arrangements.
  • Annual Leave: 42 days apart from Public / National Holidays.
  • Medical Insurance: Self + Spouse + 2 children and an option to opt for Voluntary Parental Insurance.
  • In-house training programs for professional and technical certifications.


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