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Airport Customer Service Coordinator

1 week ago

Muratpaşa, Turkey ATU Duty Free Full time

About the Role

We are looking for a talented Retail Operations Manager to join our Antalya team. As a key member of our operations team, you will be responsible for ensuring seamless customer interactions and maintaining high standards of customer satisfaction.

Key Responsibilities:

  • Support sales specialists with customer reception and interaction.
  • Collaborate with department managers to address customer requests and expectations.
  • Record all customer interactions in the SAP CRM C4C system.

Requirements:

  • Bachelor's degree graduate.
  • Minimum of 5 years of experience in a similar position.
  • Proficiency in English.
  • Competence in MS Office programs and CRM software.