Cryptocurrency Service Representative
2 weeks ago
CoinTR is a leading cryptocurrency exchange that empowers users with a seamless and secure trading experience. As a Customer Service Specialist, you will play a critical role in ensuring customer satisfaction by providing timely and effective support.
Key Responsibilities:- Handle customer inquiries via email and chat with professionalism and efficiency.
- Troubleshoot and resolve customer issues related to account management, transactions, and platform usage.
- Provide accurate information about CoinTR's services, products, and promotions.
- Escalate technical or complex issues to relevant teams when necessary.
We are seeking a skilled and experienced customer service professional who can deliver exceptional results in a dynamic environment. If you have a passion for customer service and are looking for a new challenge, we encourage you to apply.
Benefits:- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative team culture.
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