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Front Desk Associate

1 week ago


Kemer İlçesi, Antalya, Turkey Rixos sungate Full time
Job Overview

We are seeking a detail-oriented and customer-focused individual to join our Guest Relations team as a Front Desk Associate. This role involves providing exceptional service to our guests, handling their inquiries, and ensuring a seamless check-in and check-out experience.

Key Responsibilities:
  • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Check-in and check-out guests, processing payments and handling any associated paperwork.
  • Maintain accurate records of guest information and preferences.
  • Collaborate with other departments to ensure seamless service delivery.
Requirements:
  • Bachelor's degree in Hospitality or related field.
  • Minimum 2 years of front desk experience in a similar position.
  • Fluency in English, German, or Russian is required.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.