Supply Chain Operations Director

2 days ago


Fatih, Istanbul, Turkey QIMA Full time
About Our Team:

Our Consumer Goods Inspection business is a key part of QIMA's operations, providing quality control and compliance solutions to clients across EU and Turkey. We are seeking an experienced Operations Manager to lead this team and drive excellence in service delivery.

The successful candidate will have a strong background in quality management, team leadership, and analytical skills. They will be responsible for supervising a team of internal quality inspectors and external partners, overseeing their performance, and implementing processes to improve standards and service levels.

Main Responsibilities:
  • Develop and lead a team of 200+ internal quality inspectors and external partners
  • Monitor KPIs to ensure high-quality services
  • Implement process improvements to enhance standards and service levels
  • Represent QIMA during customer meetings to support sales development
  • Investigate claims and implement corrective action plans

Requirements:
  • Master's Degree in Engineering or a related field
  • Proven experience in quality or production management
  • At least 2 years of experience in team management
  • Excellent analytical and problem-solving skills
  • Fluent English language skills


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