
Customer Service Expert
1 day ago
We are seeking a skilled Customer Service Expert to join our team at Tetra Pak. As a key member of our Supply Chain Operations, you will be responsible for delivering exceptional customer service and driving excellence in customer experience.
You will work closely with internal stakeholders, including Key Account teams and other departments, to ensure timely communication and feedback to customers on all issues affecting or impacting their business from a supply chain perspective.
Your expertise will help us maintain strong relationships with our customers, drive process improvements, and enhance overall customer satisfaction.
- Main Responsibilities:
- Ensure timely communication and feedback to customers on all issues affecting or impacting their business from a supply chain perspective;
- Be responsible for operational excellence of customer's ordering, design and shipping process through alignment with back office team;
- Liaise with internal Key Account teams and other internal stakeholders managing feedback regarding supply chain issues;
- Manage customer inventory to enhance customer experience for assigned accounts;
- Drive customer experience feedback and results together with customer;
- Manage Master data to secure correct order management in SAP to ensure correct designs are ordered and delivered;
- Maintain constant communication with assigned customers to identify supply chain opportunities and work on a continuous improvement approach towards process improvement opportunities;
- Participate in continuous improvement teams;
- Proactively participate in Key Account teams to ensure customer projects are successful.
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape;
- A culture that pioneers a spirit of innovation where industry experts drive visible results;
- An equal opportunity employment experience that values diversity and inclusion;
- Market competitive compensation and benefits with flexible working arrangements.
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Customer Service and HR Expert
1 day ago
Fatih, Istanbul, Turkey Amazon Full timeWe're seeking a highly skilled and experienced Customer Service and HR Expert to join our MyHR Live Support team. As a key member of our global contact center operations, you will provide top-notch support to Amazon employees worldwide, handling a high volume of live contacts primarily through phone calls and potentially chats.Your primary responsibilities...
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Service Delivery Expert
7 days ago
Fatih, Istanbul, Turkey Avery Dennison Full timeAvery Dennison is a leading global manufacturer of pressure-sensitive materials and labels. We are currently seeking a Service Delivery Expert to join our team.As a Service Delivery Expert, you will be responsible for implementing brand service strategies and proactively discussing supply chain issues with customers.You will work closely with other...
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Customer Service Expert
2 days ago
Fatih, Istanbul, Turkey Cointr Full timeAbout the RoleWe are seeking a highly skilled and professional Customer Service Specialist to join our dynamic team at CoinTR. As the first point of contact for our customers, you will play a critical role in ensuring timely and effective support while maintaining exceptional customer satisfaction.This position requires working night shifts to accommodate...
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Customer Service and Sales Lead
6 days ago
Fatih, Istanbul, Turkey Zegna Full timeZegna is seeking a highly skilled Customer Service and Sales Lead to join our sales team. As a key member of our team, you will be responsible for delivering exceptional customer service, building relationships with customers, and driving sales growth.Key Responsibilities:Provide expert advice on our high-end apparel and accessories to customers.Build...
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Paid Services Expert
2 days ago
Fatih, Istanbul, Turkey Amazon Full timeWe are looking for a highly skilled Paid Services Expert to join our team as an Account Manager. In this role, you will be responsible for providing top-notch troubleshooting assistance and strategic recommendations to Sellers enrolled in the program.Responsibilities:Troubleshooting: Provide expert-level troubleshooting assistance to Sellers.Strategic...
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Service Delivery Expert
6 days ago
Fatih, Istanbul, Turkey Philips Iberica SAU Full timeAbout the Role:We are seeking a highly skilled Service Delivery Expert to join our team at Philips Iberica SAU. In this role, you will be responsible for creating a resourcing plan and service order fulfillment schedule to deliver on commitments and have an optimized resource allocation across service engineers and service parts.The ideal candidate will have...
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Customer Insights Expert
4 days ago
Fatih, Istanbul, Turkey Private Full timeKey ResponsibilitiesThe Customer Insights Expert will lead the development and implementation of customer-centric initiatives, leveraging data analytics and market research to inform business decisions.You will work closely with cross-functional teams to design and execute comprehensive customer research studies, analyze data, and present findings to...
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Air Conditioning Service Expert Wanted
7 days ago
Fatih, Istanbul, Turkey GSD HVAC Full timeAbout the RoleGSD HVAC is seeking an experienced Air Conditioning Service Technician to join our team. The successful candidate will be responsible for ensuring the smooth operation of HVAC systems and providing top-notch customer service.Main ResponsibilitiesSystem Maintenance: Regularly inspect and maintain HVAC equipment to ensure optimal...
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Customer Service Representative
4 days ago
Fatih, Istanbul, Turkey Evonik Full timeAbout the RoleThis is an exciting opportunity to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.As a Customer Service Representative, you will be working closely with our supply chain team to...
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Customer Service Specialist
7 days ago
Fatih, Istanbul, Turkey Avery Dennison Full timeAvery Dennison is a leading global manufacturer of pressure-sensitive materials and labels.We are seeking a high-energy, results-oriented Customer Service Representative to join our Commercial team with a 1 year fixed-term contract in Istanbul office and execute the following responsibilities:Track order processes, ensure timely delivery, and follow up on...
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Service Delivery Expert
7 days ago
Fatih, Istanbul, Turkey Vodafone Full timeJob DescriptionThis is a high-level position responsible for ensuring the delivery of Value Added Services (VAS) products and services. As a Service Delivery Expert, you will be accountable for all 7/24 Level 2 Operations in a proactive manner.The key responsibilities include:Deployments, Monitoring, Troubleshooting, SLA/OLA Management, Service Capacity...
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Customer Service Specialist
2 days ago
Fatih, Istanbul, Turkey DEDIENNE AEROSPACE Full timeJob OverviewDedienne Aerospace is a world leader in the design, manufacture, and maintenance of aeronautical tooling.We are seeking a dedicated Customer Service Technician to join our Servicing team. As a key member of our team, you will be responsible for providing technical support and ensuring the highest level of customer satisfaction.
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Customer Service Professional
7 days ago
Fatih, Istanbul, Turkey H.B. Fuller Co. Full timeH.B. Fuller Co. seeks a highly skilled Customer Service Professional to join its global team.About the RoleThis is an exciting opportunity for a motivated individual to work in a dynamic environment, providing exceptional customer service and support.Main Responsibilities:Manage all aspects of the order cycle, ensuring customer satisfaction and hassle-free...
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Customer Service Lead
6 days ago
Fatih, Istanbul, Turkey Ermenegildo Zegna Holditalia S.p.A Full timeWorking with UsAs a Customer Service Lead at Ermenegildo Zegna Holditalia S.p.A., you will be responsible for delivering exceptional customer service and ensuring that our customers receive a seamless shopping experience. You will work closely with our sales team to drive sales growth and achieve business objectives.Key Skills:Demonstrated leadership...
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Customer Service Representative
4 days ago
Fatih, Istanbul, Turkey SupportYourApp Full timeKey ResponsibilitiesProvide exceptional customer support via calls, chats, and emails, ensuring a positive experience for clients from diverse backgrounds.Build long-lasting relationships with customers by applying the latest customer happiness practices.Meet team Key Performance Indicators (KPIs) while staying up-to-date with cutting-edge...
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Customer Support Expert
21 hours ago
Fatih, Istanbul, Turkey Siemens Mobility Full timeAbout the Role:We are looking for a highly motivated and experienced Customer Services Engineer to join our team. As a key member, you will be responsible for installing, repairing, maintaining, and updating medical devices in your assigned region. Your mission will be to increase customer loyalty and satisfaction by providing exceptional service...
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Customer Service Representative
21 hours ago
Fatih, Istanbul, Turkey Rexon Health Full timeCompany OverviewRexon Health is a healthcare company dedicated to providing exceptional care for international patients. Our specialties include dental, hair transplant, and cosmetic surgery.Job SummaryWe are seeking a skilled Call Center Sales Consultant to join our team. As a sales consultant, you will be responsible for ensuring customer satisfaction...
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Customer Relations Specialist
5 days ago
Fatih, Istanbul, Turkey Melontaxi Full timeMelontaxi is seeking a Client Support Expert to provide top-notch service to our customers. This role involves handling customer inquiries, responding to messages, and ensuring a positive experience with our services.Key Responsibilities:Communicate with customers via chat, email, and phone in a professional and courteous manner.Respond to inquiries promptly...
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Global Customer Service Director
5 days ago
Fatih, Istanbul, Turkey ManpowerGroup Full timeJob DescriptionWe are seeking a seasoned professional to lead our Customer Service department in the Luxury Goods and Jewelry industry.This role is responsible for developing and implementing strategies to drive customer satisfaction, loyalty, and retention. The successful candidate will oversee the daily operations of the department, manage a team of...
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Customer Service Team Lead
4 days ago
Fatih, Istanbul, Turkey Melontaxi Full timeMelon Taxi is looking for a professional to support and communicate with customers, ensuring a positive experience. The ideal candidate will understand customer needs and provide friendly, helpful assistance.Responsibilities:The Customer Relations Specialist will interact with customers via various channels to address inquiries and resolve concerns in a...