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4 days ago
We seek a seasoned IT professional to join our team as Information Technology Specialist, contributing to the delivery of cutting-edge solutions that meet our clients' needs.
The successful candidate will oversee the management of our IT infrastructure, encompassing servers, virtual desktop services, and cybersecurity.
The ideal candidate will have a comprehensive understanding of system management tools such as Microsoft System Center Configuration Manager (SCCM), ManageEngine Desktop Central, as well as experience with Windows Server, Microsoft 365, XDR/EDR solutions, and firewall applications.
We place significant importance on candidates who can offer exceptional customer support, resolve software issues efficiently, and integrate systems seamlessly.
Key Responsibilities:
- Manage server deployment, maintenance, upgrades, backups, and security operations
- Ensure uninterrupted system operation through continuous monitoring and swift issue resolution
- Deliver premium help desk support for end users and Virtual Desktop Services
- Develop and implement network and security policies to ensure business continuity
- Collaborate with ongoing monitoring and risk management practices to mitigate security threats
Essential Qualifications:
- University degree holder with over 10 years of experience in the field
- Technical expertise in system management tools and relevant technologies
- Outstanding problem-solving abilities and effective communication skills
- Demonstrated capacity to provide top-notch technical support and troubleshoot software issues
- Fluency in English
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