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International Support Specialist
2 weeks ago
We are Manay CPA Accounting & Tax Services, a reputable full-service accounting firm based in the United States. With over 20 years of experience, we have developed a reputation for providing comprehensive accounting and tax solutions to individuals and businesses across all 50 states.
Our VisionOur vision is to become the most integral partner and guide in the world for entrepreneurs, corporations, start-ups, and businesses as they move along in their growth path. Through personalized solutions, we empower our clients to navigate the complexities of the business landscape and reach their full potential.
Job Responsibilities- Provide excellent customer service in both English and Spanish, handling incoming customer calls and inquiries.
- Address customer needs by providing information and support regarding services, and resolve any issues that arise in a timely manner.
- Proactively engage with customers and build strong relationships, with the potential to manage sales transactions in the future.
- Work closely with customers to understand their needs and tailor solutions that align with their goals, fostering long-term customer satisfaction.
- At least 2 years of work experience in an international customer support role.
- An excellent level of written and spoken Business English and native Turkish.
- Experience with HubSpot or any other CRM program is a plus.
