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Hardware and Software Technician

2 weeks ago

Fatih, Istanbul, Turkey TDG Türkiye Full time
Job Overview

TDG Türkiye is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for installing and configuring computer hardware, software, systems, networks, printers, and scanners.

  • Install and configure computer hardware, software, systems, networks, printers, and scanners.
  • Monitor and maintain computer systems and networks to ensure they are running smoothly.
  • Detect and report bugs to the relevant teams in a timely manner.
  • Respond promptly to service issues and requests from colleagues.
  • Provide technical support across the company through various channels.
Key Responsibilities

The successful candidate will play a critical role in supporting industry-leading managers and employees by providing expert IT support and maintenance services.

Requirements:

  • A team player with excellent customer service skills.
  • Bachelor's degree in MIS, IT, Mathematical, Computer, or Industrial Engineering.
  • Strong attention to detail and organizational, project management, and communication skills.
  • Excellent problem-solving and analytical skills.
  • Knowledge of Windows 10, Microsoft Office 365, LAN/WAN, Firewall, security software, and other relevant technologies.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
  • Self-motivation, customer focus, professional ethics, and teamwork.
  • No restriction on travel.