Membership Coordinator Specialist

5 days ago


Fatih, Istanbul, Turkey Soho House Full time

We are seeking a highly skilled Membership Coordinator Specialist to join our team at Soho House.

Key Responsibilities:
  • Monitor accounts to identify overdue payments and outstanding debts.
  • Contact customers to discuss payment arrangements and encourage timely debt repayment.
  • Process payments, refunds, and resolve billing issues.
  • Report on collection activity and provide regular updates to the team.
  • Provide excellent customer service and handle inquiries, complaints, and concerns.
Requirements:
  • Strong communication skills and ability to work effectively with customers.
  • Proficient in MS Office and ability to learn new software systems quickly.
  • Attention to detail and ability to manage multiple tasks simultaneously.
  • Able to work independently and as part of a team.


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