
Blockchain Technology Expert
13 hours ago
At Cointr, we are looking for a skilled Technical Support Specialist to join our team.
About the JobThis is an exciting opportunity for a dedicated professional to play a critical role in maintaining the stability and performance of our Cointr trading platform.
The successful candidate will be responsible for monitoring and resolving technical issues, providing exceptional support to users, and collaborating with cross-functional teams to drive business growth.
Key Responsibilities:- Technical Issue Resolution: Identify and troubleshoot system malfunctions, ensuring seamless platform operations.
- User Support: Provide timely and effective assistance to customers via various communication channels.
- Team Collaboration: Work closely with development teams to identify and fix bugs, contributing to the improvement of our services.
- Documentation: Maintain accurate records of technical procedures and contribute to knowledge base articles.
- A bachelor's degree in Computer Science, Software Engineering, or a related field.
- Proven experience in technical support or a similar role, preferably in the blockchain or financial technology industry.
- Strong proficiency in at least one programming language (e.g., Java, Python).
- Familiarity with database management, network protocols, and system administration.
- Excellent communication skills and ability to work effectively in a team environment.
- Passion for blockchain technology and digital currencies.
- Language Proficiency: English: Fluent (Speaking, Reading, Writing), Turkish: Fluent (Speaking, Reading, Writing).
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Islamic Finance Blockchain Specialist
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