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Senior Quality Assurance Specialist

2 weeks ago

Fatih, Istanbul, Turkey Unilever Full time

Quality is a key driver of competitive advantage in the Ice Cream business.

The Senior Quality Assurance Specialist plays a crucial role in ensuring that all products meet the highest food safety standards, aligning with global policies. This position is critical in leading and implementing food safety initiatives, conducting risk assessments, and developing preventive and corrective strategies to ensure product safety and quality throughout the production and supply chain.

Key Responsibilities:

  • Food Safety Management:
    • Develop and implement food safety policies, standards, and procedures for the ice cream category across the Latin America region.
    • Ensure compliance with local and international food safety regulations, such as ANVISA, Codex Alimentarius, FDA, among others.
    • Conduct internal and external audits, monitoring and evaluating manufacturing processes to ensure product integrity.
    • Participate in consumer safety and corporate (global) audits as a Quality expert.
    • Design and manage food safety programs for the ice cream category, aligning with Unilever's global standards and local regulations.
    • Implement safety practices and protocols to monitor microbiological risks and other contaminants, ensuring all products meet food safety requirements.
  • Process Development and Validation:
    • Collaborate with Research and Development (R&D) teams to ensure new products meet food safety requirements.
    • Coordinate the validation and verification of critical processes, such as pasteurization, allergen management, metal detection, storage, and distribution, to mitigate potential contamination risks.
  • Training and Development:
    • Develop and implement food safety training programs for operational and leadership teams across the region.
    • Serve as a technical reference, providing guidance and support to local factories and suppliers.
  • Incident and Recall Management:
    • Contribute to food safety incident investigations, identifying root causes and implementing corrective and preventive actions.
  • Regional Strategy Development:
    • Contribute to the development of food safety strategies aligned with Unilever's global goals and the specific needs of the Latin American market.
    • Analyze market and regulatory trends in food safety, adapting global best practices to local operations.
  • Risk Management and Preventive Assessment:
    • Conduct risk assessments on processes and facilities to identify potential critical points that may compromise food safety.
    • Develop and implement preventive strategies and risk mitigation measures to reduce the likelihood of recalls and food safety incidents.
  • Audits and Compliance with Food Safety Standards:
    • Conduct regular food safety audits in factories, suppliers, and manufacturing partners, ensuring compliance with certifications such as FSSC 22000, ISO 22000, HACCP, and Unilever Guidelines.
  • Monitoring Food Safety Indicators and Continuous Improvement:
    • Define and monitor food safety KPIs, using data to adjust and enhance food safety protocols and practices.
    • Identify opportunities for innovation in food safety and promote continuous process improvement by integrating new technologies and preventive approaches.

Allergen Management and Contaminants Program in line with global guidelines:

  • Responsible for developing, implementing and monitoring allergen management throughout the production chain, ensuring that all manufacturing, storage and distribution processes are aligned with the company's global norms and standards.
  • Managing the contaminants program, identifying and monitoring potential chemical, physical and biological contaminants, as well as ensuring that all safety controls are implemented to meet global regulations and requirements.
  • Work in an integrated manner with the technical interface areas (R&D, production and quality) to carry out risk assessments and define preventive practices that minimize exposure to allergens and contaminants.

Member of the Specialist Leadership Team (Cross BGs and BUs):

  • Actively participate in the expert leadership team, made up of senior professionals from different business areas (Cross BG and Bus), promoting the exchange of knowledge and experience between the business divisions.
  • Contributing to the development of global and regional food safety and quality strategies, providing technical insights and proposing continuous improvements.
  • Representing the food safety team in strategic decisions and innovation initiatives, promoting the implementation of best practices to ensure the safety and quality of the company's products.