Marketing Operations Specialist

7 days ago


Fatih, Istanbul, Turkey Papara Full time
Company Overview
Papara has been on a mission to create the best financial experience for its users, with a strong focus on innovation and customer satisfaction. As a leading fintech company based in Turkey, we serve over 20 million users and strive to make millions of transactions every day.

Salary and Benefits
Our compensation package includes a market-competitive salary and pay-for-performance bonuses, as well as a salary-based private pension plan with 3% company contribution. You will also receive transportation and meal allowance, and be entitled to use your learning budget on any platform.

Job Description
As a CRM Executive, you will be responsible for developing and executing organic marketing strategies to drive customer acquisition and retention. You will work closely with our teams to establish revenue-generating CRM campaigns and improve customer satisfaction and loyalty.

  • Develop dynamic lifecycle strategies tailored to subscription services, utilizing diverse communication channels.
  • Analyze customer data to identify trends and areas for improvement.
  • Collaborate with cross-functional teams to set up efficient systems and processes for managing growth campaigns.


Required Skills and Qualifications
To succeed in this role, you will need a strong understanding of CRM principles and practices, as well as experience in data analysis and reporting. A Bachelor's degree in Business, Marketing, Communication, or a related field (preferably a master's degree) is required, along with at least 6-7 years of professional experience in CRM management.

Benefits
At Papara, we value our employees' growth and well-being. We offer a range of benefits, including free access to all Papara services, 10% cashback on Papara Card payments, and 20% cashback on bill payments via Papara. Our campus is equipped with state-of-the-art facilities, including a basketball court, sleeping room, and unlimited coffee.

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