Fashion Store Director

1 week ago


Fatih, Istanbul, Turkey Michael Page Türkiye Full time

Job Description:

About Our Luxury Fashion Brand

A globally recognized luxury fashion brand known for its handcrafted designs and effortless style.

Job Responsibilities
  1. Sales Performance Analysis: Continuously monitor sales performances and analyze key performance indicators (KPIs) to establish and implement specific action plans in cooperation with the Area Manager.
  2. Sales Process Optimization: Ensure the store staff consistently implements the best selling ceremony, including up-selling and cross-selling, and guide the team to introduce all co-creation services as a key element of the Client Experience.
  3. Community Outreach: Build relationships with our local community and act as a Brand Ambassador aimed at enlarging the network to acquire new customers and consolidate loyal customers.
  4. Team Empowerment: Attract, manage, develop, inspire, motivate, and empower the team, demonstrating empathy by building trust, leading by example, and delivering effective training and development.
  5. New Staff Support: Support and inspire new staff throughout the onboarding experience.
  6. Employee Performance Development: Manage the employee performance development process and constantly provide feedback, suggesting corrective measures if needed, while granting a positive work environment.
  7. Daily Team Motivation: Plan and conduct daily and weekly in-store briefings to motivate the team, set objectives, and show how to reach them.
Required Skills
  • Languages: Fluency in English.
  • Sales Background: Previous experience preferably in retail/Customer Service sector in a similar role.
  • Communication Skills: Strong communication and negotiation skills, proving strong team building abilities.
  • Problem Solving Skills: Problem solving and effective time management skills.


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