Fashion Store Director
1 week ago
Job Description:
About Our Luxury Fashion BrandA globally recognized luxury fashion brand known for its handcrafted designs and effortless style.
Job Responsibilities- Sales Performance Analysis: Continuously monitor sales performances and analyze key performance indicators (KPIs) to establish and implement specific action plans in cooperation with the Area Manager.
- Sales Process Optimization: Ensure the store staff consistently implements the best selling ceremony, including up-selling and cross-selling, and guide the team to introduce all co-creation services as a key element of the Client Experience.
- Community Outreach: Build relationships with our local community and act as a Brand Ambassador aimed at enlarging the network to acquire new customers and consolidate loyal customers.
- Team Empowerment: Attract, manage, develop, inspire, motivate, and empower the team, demonstrating empathy by building trust, leading by example, and delivering effective training and development.
- New Staff Support: Support and inspire new staff throughout the onboarding experience.
- Employee Performance Development: Manage the employee performance development process and constantly provide feedback, suggesting corrective measures if needed, while granting a positive work environment.
- Daily Team Motivation: Plan and conduct daily and weekly in-store briefings to motivate the team, set objectives, and show how to reach them.
- Languages: Fluency in English.
- Sales Background: Previous experience preferably in retail/Customer Service sector in a similar role.
- Communication Skills: Strong communication and negotiation skills, proving strong team building abilities.
- Problem Solving Skills: Problem solving and effective time management skills.
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