
Care Centre Team Lead
2 days ago
We are seeking a highly skilled and experienced Supervisor to join our Care Center team. This is an exciting opportunity for a motivated individual who wants to take on new challenges and make a significant impact in the company.
Key Responsibilities:- Ensure timely response to user requests and maintain high user satisfaction.
- Evaluate care center conversations, identify issues, and provide actionable recommendations for improvement.
- Develop and implement coaching plans to enhance team performance, monitor personal growth, and drive continuous improvement.
- Analyze business processes, identify areas for optimization, and report findings to stakeholders.
- Prepare comprehensive reports and presentations for senior leadership, highlighting key trends and insights.
- Bachelor's degree or higher from a reputable university.
- At least 2 years of experience in team management, preferably in a customer-facing role.
- Proficiency in CRM systems, preferably Salesforce.
- Strong coaching skills and ability to develop teams.
- Excellent communication and interpersonal skills, with a focus on delivering exceptional customer experiences.
- Able to work collaboratively as part of a high-performing team.
- Advanced reporting skills, including proficiency in Microsoft Office.
- Fluent in English, both written and spoken.
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Test Centre Management Specialist
4 days ago
Fatih, Istanbul, Turkey IDP Education Ltd Full timeThe Role PurposeThe IELTS Administration Assistant is responsible for providing administrative support to IELTS Test Centre Administrator and Test Centre Manager in accordance with IELTS regulations and IDP policies. Strict adherence to test security and administration requirements is an essential part of the job.Key ResponsibilitiesCustomer Service:Ensure...
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Data Centre Architect Leader
4 days ago
Fatih, Istanbul, Turkey Arup Full timeAbout the RoleWe are seeking an experienced Senior Architect to lead our architectural design efforts for mission-critical facilities, particularly data centres.As a Senior Architect at Arup, you will play a vital role in designing and delivering innovative architectural solutions for state-of-the-art projects. This role offers the chance to collaborate with...
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Hearing Care Specialist
2 days ago
Fatih, Istanbul, Turkey Sonova AG Full timeWelcome to Sonova, a world where sound comes alive. As a Hearing Care Specialist, you will be part of a team that creates innovative hearing care solutions for millions of people worldwide.We are looking for an Audiology Expert with experience in Cochlear Implants and excellent English skills. A degree in Audiology and/or a postgraduate degree in Audiology...
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Digital Transformation Lead
4 days ago
Fatih, Istanbul, Turkey Team DefineX Full timeAbout DefineXAt Team DefineX, we are a powerhouse of experts and innovators who strive for excellence in everything we do. Our mission is to accelerate digital transformation and liberate the business world through technology. We have a global team of 320 professionals who deliver superior value to our clients through leading-edge technology, targeted...
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Head of Infrastructure
19 hours ago
Fatih, Istanbul, Turkey RINA Piraeus Team Full timeAbout the RoleWe are looking for a highly motivated and experienced Project Management Lead to join our team in Istanbul. The ideal candidate will have a strong background in project management, leadership, and team management.ResponsibilitiesThe Head of Türkiye I&M Project Management will be responsible for leading a diverse team of Project Managers,...
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Quality Assurance Lead
2 days ago
Fatih, Istanbul, Turkey Fresenius Medical Care Full timeJob DescriptionFresenius Medical Care is seeking a highly skilled Quality Assurance Supervisor to join our team.The successful candidate will be responsible for supporting the Q&R team in driving Quality & Regulatory compliance while aligning the overall organization to meet business needs & objectives.Supporting the Q&R team in ensuring timely authority...
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Software Development Team Lead
2 days ago
Fatih, Istanbul, Turkey Pluxee Türkiye (formerly Sodexo Avantaj) Full timeAbout Pluxee TürkiyePluxee (formerly Sodexo Avantaj) is a leading global employee benefits and engagement partner that creates meaningful, engaging, and personalized experiences to contribute to the well-being of individuals at work and beyond.We believe in living life to the full by making the most of every moment and sharing experiences with people we...
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Engineering Project Lead
16 hours ago
Fatih, Istanbul, Turkey RINA Piraeus Team Full timeJob Overview:We are looking for a highly skilled Engineering Project Lead to join our team in Istanbul.The successful candidate will be responsible for leading project teams and ensuring the successful execution and profitability of engineering projects.Key Responsibilities:Lead project teams to ensure the successful execution and profitability of...
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Senior Customer Experience Manager
2 days ago
Fatih, Istanbul, Turkey VML South Africa Full timeCare Centre Supervisor Opportunity:VML South Africa is looking for a seasoned Supervisor to lead our Care Center team. If you have a passion for delivering exceptional customer experiences and want to join a dynamic organization, this is an excellent opportunity to apply.Job Summary:The ideal candidate will be responsible for ensuring timely responses to...
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Senior Associate Lead
2 days ago
Fatih, Istanbul, Turkey Senior Care At Home Edmond Full timeOverviewSenior Care At Home Edmond is a reputable provider of home care services, seeking an experienced Senior Associate to contribute to the growth and success of our business.About the RoleWe are looking for a skilled lawyer with a minimum of 7 years of experience in a respected law firm or company, to join our dynamic team. As a Senior Associate, you...
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Personalized Care Specialist
7 days ago
Fatih, Istanbul, Turkey Philips Full timeAbout the PositionWe are seeking an experienced Personalized Care Specialist to join our team at Philips. As a key member of our organization, you will be responsible for designing and delivering personalized experiences across various touchpoints.This role requires strong analytical skills, excellent communication abilities, and the capacity to lead...
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Full Stack Team Lead
2 days ago
Fatih, Istanbul, Turkey Agnosconsulting Full timeAbout This JobWe are seeking a highly skilled Software Engineering Leader to join our team. As a key member of our development team, you will be responsible for leading a team of offshore developers through the agile development lifecycle. We are looking for someone with strong leadership skills, excellent communication skills, and a passion for technology...
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Project Management Lead
19 hours ago
Fatih, Istanbul, Turkey RINA Piraeus Team Full timeCompany OverviewRINA is a multinational player providing certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across various sectors. Our business model covers the full project development process from concept to completion.We strive to create a work environment where...
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Procurement Specialist
3 days ago
Fatih, Istanbul, Turkey Unilever Deutschland Holding GmbH Full timeAbout UnileverWe are a global consumer goods company with a portfolio of iconic brands that touch the lives of millions of people around the world. Our purpose is to make sustainable living commonplace, and we are committed to reducing our environmental footprint while improving the lives of our consumers and the communities we serve.We believe that our...
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Client Care Specialist
19 hours ago
Fatih, Istanbul, Turkey FedEx Group Full timeOverviewFedEx Group is the leading provider of express transportation services worldwide. Our mission is to make a meaningful difference in the lives of our customers by delivering their most important packages safely and efficiently.About This RoleWe are seeking a highly skilled Customer Care Representative to join our team. In this role, you'll be...
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Tele Sales Team Director
3 days ago
Fatih, Istanbul, Turkey 51Talk Headquarters Full timeSeniority Level:This role requires a Mid-Senior level candidate with significant experience in sales and team management.The ideal candidate will have a strong understanding of the education industry and a proven track record in business development.Responsibilities:8 years or above sales experience, 5 years or above telesales team management...
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Personal Care Product Manager
1 day ago
Fatih, Istanbul, Turkey n11 Full timeWe are seeking a seasoned professional to take charge of our cosmetics and personal care category. If you have a passion for beauty and personal goods, this is an excellent opportunity to join our team.About n11n11 is an innovative e-commerce platform that has made significant contributions to the retail sector. Our platform offers a vast array of products,...
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Sales Team Lead
4 days ago
Fatih, Istanbul, Turkey Amazon Full timeJob DescriptionWe are seeking a highly motivated and experienced individual to lead our Selling Partner recruitment and management team. As a key member of our Marketplace team, you will be responsible for driving business growth through the development of scalable solutions that benefit all Selling Partners.Key ResponsibilitiesLead a team of account...
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Medical Director for Cardiovascular Care
2 days ago
Fatih, Istanbul, Turkey Indotronix UK Full timeCardiothoracic Surgeon Job Overview:This is a challenging and rewarding opportunity for a skilled Cardiothoracic Surgeon to join our team of medical professionals at our state-of-the-art heart surgical center in Misrata, Libya. The ideal candidate will have a strong background in cardiovascular care and at least 3 years of relevant clinical experience.About...
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Logistics Team Lead
2 days ago
Fatih, Istanbul, Turkey Xiaomi Technology Full timeXiaomi Technology is committed to delivering exceptional customer experiences through efficient supply chain operations. As a Logistics Team Lead, you will play a crucial role in achieving this goal by leading country-level delivery teams, coordinating with stakeholders, and monitoring Delivery KPIs.Responsibilities:The ideal candidate will have a strong...