
Hospitality Ambassador
4 days ago
The Peninsula Istanbul is committed to delivering exceptional guest experiences, and we are seeking a Hospitality Ambassador to join our team. As a key member of our hospitality team, you will be responsible for creating lasting impressions and building strong relationships with guests.
Key Accountabilities:
- Deliver exceptional guest service, anticipating their needs and exceeding their expectations.
- Develop and implement strategies to drive guest satisfaction and loyalty.
- Collaborate with colleagues to ensure seamless communication and a high level of service quality.
- Maintain a clean and organized work environment, adhering to health and safety standards.
- Stay up-to-date with industry trends and developments, applying this knowledge to improve service standards and guest satisfaction.
General Requirements:
- Minimum 3 years' experience in a Food & Beverage outlet with similar standards and expectations (Hotel based or Standalone).
- Degree or Diploma in hotel management.
- Excellent beverage knowledge, possess knowledge of cocktail preparation.
- Good organization skills & time management.
- Good level of English and Turkish language proficiency.
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Flight Service Representative Positions
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