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Network Support Technician

2 weeks ago

Fatih, Istanbul, Turkey Cogent Networks Full time
Responsibilities and Requirements

Cogent Networks is looking for a reliable and skilled Backup Support Engineer to join our team.

The ideal candidate will have strong technical skills, excellent communication skills, and the ability to work effectively in a team environment.

Key Tasks:

  • Provide technical support and assistance to users with IT-related issues.
  • Install, configure, and repair desktops, laptops, printers, and other IT peripherals.
  • Manage desktop applications and conduct technical intervention activities.
  • Diagnose and resolve hardware and software issues, including Windows, macOS, and Linux operating systems.
  • Support corporate LAN and WAN configurations and provide peripheral and network support.

Desirable Skills:

  • Familiarity with VDI, SCCM/LANDesk/Altiris, Skype for Business, and OneDrive.
  • Knowledge in configuring RF devices and specialized printers (Thermal and Zebra).
  • Experience with MDM solutions like MobileIron and Intune.