Senior Financial Operations Specialist
3 days ago
The Johnson Controls team is seeking a highly skilled Senior Financial Operations Specialist to join their dynamic team in Turkey, reporting directly to the Credit Control Manager in Dubai.
As a key member of the finance department, you will be responsible for managing complex customer accounts, analyzing reasons for non-payment, and proposing effective solutions. Your expertise in financial analysis and cash management will play a crucial role in driving business growth and success.
Key Responsibilities- Collections Management: Utilize your excellent communication skills to manage collections for complex customer accounts through calls, emails, and letters, ensuring timely payments and resolving disputes efficiently.
- Financial Analysis: Analyze data to identify trends, codify issues, and propose actionable solutions to improve cash flow and reduce uncollectible accounts.
- Dispute Resolution: Register and follow up on customer disputes, process claims, and support cash applications to ensure seamless financial operations.
- Write-Offs and Escalations: Recommend write-offs and escalate uncollected cases to prevent further losses and maintain accurate financial records.
- SOX Compliance: Prepare and review SOX control reports, update methodologies, and analyze cash management data to ensure compliance with regulatory requirements.
- Secondary Education or Relevant Experience: Possess a secondary education degree or relevant professional experience in collections, customer care, or sales.
- Industry Knowledge: Have a minimum of 3 years of experience in collections, customer care, or sales, with a strong understanding of financial operations and cash management.
- Technical Skills: Be proficient in MS-Office and possess excellent analytical, communication, and teamwork skills.
- Personal Qualities: Demonstrate a customer-oriented, proactive, and flexible attitude, with a strong commitment to delivering results-driven outcomes.
This role offers a competitive salary of $60,000 - $80,000 per annum, depending on experience, along with opportunities for professional growth and development in a dynamic and supportive environment.
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