IT Analyst

Job Description

QUALIFICATIONS

• Graduated from Engineering, Management Information Systems or related fields of universities,
• At least 3 years of experience as a business analyst or related field
• Experienced in agile working methodologies (Kanban, Scrum),
• Knowledge of Software Development Life Cycle (SDLC) phases
• Experience with software integration models - web services, event management, SOAP, JSON, XML, REST and WSDL,
• Knowledge of applied SQL (PL-SQL) is a plus,
• Process Design, Support and Management experience in one of the recognized CRM and BPR systems (Salesforce and PaperWork background is a plus),
• Experienced with Azure Cloud and AI Foundry services Or has gained experience with AWS services.
• Good knowledge of software development platforms and web service methodologies,
• Strong communication/influencing/facilitation skills across all levels of the business, other IT teams and 3rd party service providers,
• Understanding the application architectural structure, its compatibility with business processes and the application environment, and its relationship and compatibility with other integrated systems
• Prepare and update technical, functional and user documentation for the applications,
• Problem solving and analysis skills to produce solutions for business needs,
• Provide end user support/change management in the implementation of IT in day-to-day business,
• Prepare and update technical, functional and user documentation for the applications,
• Ability to multitask between various priorities,
• Project Management experience is a plus,
• Experience in one of the following is a plus: automotive industry/ fleet leasing.

JOB DESCRIPTION

• Working in coordination with business units throughout the software development process, ensuring coordination to meet business demands and functional needs,
• Designing business processes in IT projects, making functional and technical analyzes in line with business demands,
• Managing different integration models between CRM and other solutions (salesforce and other system integrations)
• Providing system trainings to key business users,
• Provide technical leadership to projects,
• To make necessary updates to existing software modules in a timely manner,
• Appropriate escalation of issues to IT management,
• Develop, build and modify software applications in accordance with applicable software development methodologies,
• Ability to understand and contribute to the technical solution from design to code level.