Bilingual German/English Customer Support Specialist

2 days ago

fatih, marmara bölgesi, Türkiye Concentrix Tam zamanlı

Concentrix, a global technology and services leader, seeks a Customer Service Advisor fluent in German and English for on-site support in Turkey. You will handle inbound/outbound calls and online inquiries, resolve routine issues, and maintain accurate records to meet KPIs.

The role emphasizes empathy, clear communication, and effective use of CRM tools. Ideal candidates have a high school diploma and 3–6 months of experience, strong multitasking abilities, and a customer-focused mindset.