Sales Support Specialist

5 days ago

Istanbul, Istanbul, Turkey Air Liquide Full time ₺30,000 - ₺60,000 per year
How will you CONTRIBUTE and GROW?Provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance).
EXCLUDE : jobs whose main mission is invoicing & cashing management (should be coded in the Job Family Finance & Controlling, in the Group Job Cash Management)Main Accountabilities
1. Monitor quotations, tender and order processing to support the Sales team.
2. Assist the Sales team in the management of pricing and product code matters.
3. Create and maintain regular sales analysis and reporting, including PowerBI dashboards, as defined by the Head of IM Commercial. Assist sales team with formulation and implementation of sales strategies.
4. Handles customer enquiries in a timely and proper manner.
5. Calls existing and potential customers for sales opportunities.

Differentiating Criteria
Team Management: Provide guidance and support to junior customer service executives
Decision Making / Activity:
- Handles more complex customer enquiries and complaints
- May be involved in training new hires and improving customer service process
- Work closely with the customers service manager to ensure smooth operations___________________Are you a MATCH?1. Bachelor degree in Economics, Business, MIS, Foreign Languages.
2. 3+ years experience with experience in customer service

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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