Global Trade Solutions and Global Payment Solutions Operations Senior Manager

6 days ago

Istanbul, Istanbul, Turkey HSBC Full time ₺17,500 - ₺52,500 per year

Job Purpose

-The Job holder is responsible for the management of the operations of the Bank's critical core banking products/services such as Foreign Trade, Payment and Cash Management Operations.

-HSBC is the largest financial institution in the world, especially in foreign trade and factoring operations. It proposes advanced solutions covering traditional trade solutions and supply chain. The bank is recognized by the industry's leading organizations and publications for its strength in combining customer solutions with service excellence and innovation. For corporate and global banking clients, Global Trading and Factoring serves as the primary service provider.

-The Job holder is responsible for carrying out all the above-mentioned activities, especially Foreign Trade, FX Payments and Cash Management operations, properly, efficiently, in accordance with international rules and legal regulations and by making maximum use of the possibilities of technology.

-The role is ensured by compliance with international and local regulatory regulations, Operations & Global Trade & Receivables Finance & Payments manual, Internal Control and Group Compliance Policies. While fulfilling the responsibilities of the role holder, it is expected that he/she will successfully guide his/her team aiming to fulfill the requirements of the job. This includes monitoring the accuracy and efficiency of workflows, making the best use of resources to ensure customer service is provided in compliance with rules and regulations, and developing and keeping team members motivated.

-It works closely with business lines and other stakeholders to make operational activities more effective and efficient and to improve customer experience. Having control over its area of responsibility, it constantly monitors and establishes key controls that will reduce risks, effectively designs and improves them, and ensures that these controls work effectively. allows monitoring.

Qualifications


• 4 years University Degree


• Advanced level of English


• Knowledge and understanding of Compliance Issues


• Extensive and detailed know-how of the Turkish finance environment


• Extensive product knowledge covering capital and money market instruments and current product development trends in the Turkish market


• Extensive knowledge of processing and HSBC Group procedures for processing for the entire product range covered


• Extensive and detailed know-how of the HSBC operating and control structure


• Knowledge of MS Office


• At least 10 years prior bank experience from a variety of roles of which at least 5 years in Operations


• At least 5 years management experience in a similar position


• Strong analytical reasoning capabilities


• Strong management and problem solving skills


• Advanced performance management skills


• Ability to lead and motivate staff to high productivity and efficiency


• Time management


• Strong communication and coordination skills


• High performance skills under stressful job environment

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