Key Account Manager

2 weeks ago

Istanbul, Istanbul, Turkey egaranti Full time

Ready to take a front-row seat in the B2B SaaS world?

At 
egaranti
, we're redefining how global brands manage warranty and after-sales processes. Backed by 
$1.5M in seed funding
, our cloud-based platform enables companies to deliver a seamless, end-to-end customer experience — and we're only at the beginning of this journey.

We're now looking for a 
Key Account Manager
 to accelerate our growth in the 
insurance sector in Turkey
, while building strong, long-term relationships with our key clients.

What will you be doing?

  • Act as the 
    primary point of contact
     for our key accounts in Turkey
  • Deeply understand customer goals and challenges to help them get maximum value from egaranti
  • Operate as a 
    strategic partner
    , proactively identifying 
    upsell and cross-sell
     opportunities
  • Collaborate with 
    Product, Customer Success, and Marketing
     teams to deliver tailored solutions
  • Track account performance and customer satisfaction metrics
  • Lead 
    QBRs (Quarterly Business Reviews)
     to align on KPIs and growth opportunities
  • Contribute to building 
    scalable account management processes

What are we looking for?

  • Bachelor's degree in 
    Business, Marketing, Engineering
    , or a related field
  • At least 3 years
     of experience in 
    Key Account Management and B2B sales
  • Proven success in managing 
    strategic client relationships
  • Advanced English proficiency
    , both written and spoken
  • Solid understanding of the 
    e-commerce or technology ecosystem
  • Self-driven, adaptable, and excited to grow in a 
    fast-paced startup environment
  • Comfortable working with 
    CRM tools
     and making 
    data-driven decisions
  • Able to manage multiple clients and priorities simultaneously — with a smile

What's in it for you?

  • Onsite work
     in our cozy, centrally located office in 
    Beşiktaş, Istanbul
     
  • Opportunity to join an 
    early-stage startup
     with 
    stock options
  • A 
    meaningful role
     in shaping the future of the digital warranty experience
  • Direct exposure
     to C-level conversations and strategic decision-making
  • Clear paths toward 
    leadership roles
     as we scale globally

Curious to learn more?

Search for 
egaranti
 or reach out directly - we'd love to connect.

Ready to be part of the team that's redefining warranties worldwide?

 
Apply now, and let's grow together
 

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