Strategic Account Executive

Microsoft's Enterprise Account Team focuses on partnering with customers to achieve strategic goals. This team is responsible for providing a differentiated Customer experience for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.

As a Strategic Enterprise Account Executive, you will have the opportunity to leverage the combined power of Microsoft Cloud Technologies, with special emphasis on Copilot, Agentic AI, Data, Security and Low-Code to drive the digital transformation agenda of our multi-industry Strategic Enterprise customer, to achieve both Microsoft and customer business outcomes. Leveraging your multi-functional team across the breadth of the Microsoft solutions portfolio, to engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies.

With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give you the opportunity to leverage your extensive customer network and sales experience to execute against your customer's account plan. 

Strategic Thinking 

• Articulates Microsoft's and partners' point of view and creates deep connections with decision makers throughout multiple levels of the customers' organization to drive purchase decisions and increase interaction and participation, leveraging relevant tools and resources (e.g., LinkedIn). Leverages relationships to address complex political blockers and drive execution for the customer.  

Customer Engagement & Account Management

• Supports high-impact transformation solutions (e.g., forward thinking, flagship) through technology for assigned accounts in multiple, global businesses that drive outcomes which create business value for customers. Expert in leveraging consultative and insightful listening skills to own the development of strategies that showcase the value added by innovative ideas grounded on digital transformation for accounts based on account needs and customer's expectations. Is sought out by the customer for guidance related to transformation. Ability to influence and mitigate proactively competitive risk. Ensures high-profile line-of-business wins are captured (e.g., press release, video) as reference for multi-region/worldwide scale. Deploys showcase solutions into customer digital transformation centers for broader distribution.
• Proactively expands strategic network of key internal and external partners and decision makers, including vertical industry partners, to ensure execution of core tasks and account transactions and to provide a comprehensive account management experience.

Competitive Knowledge

• Leverages internal network of industry experts to strengthen knowledge of the industry (e.g., emerging trends), competitors (e.g., AWS, Google Cloud, Salesforce) and customer business priorities (e.g., challenges, competitive landscape) and leverages in-depth knowledge of Microsoft's offerings (e.g., product landscape, solutions, strategy to address customer needs) to share knowledge internally, influence customers' business capabilities, drive more competitive solutions, and enhance growth of the account team. 

Customer Engagement

• Proactively develops a strong, comprehensive understanding of customer's business needs, priorities, strategies, and industry insights. Anticipates customer's needs to deliver new insights on their business strategy, and educate customers on ways to address them jointly. Shows long-term differentiated value for the customer, leveraging industry expertise and guides internal colleagues on ways to develop deeper customer knowledge. Delivers solutions into overall long-term business strategy.

Sales Excellence

• Leverages understanding of customer business and engages Microsoft decision makers to drive customer's strategy, goals, and optimization. Engages and influences decision makers of the account (e.g., senior leaders, executives) to position Microsoft to increase customer's budget allocated to Microsoft, and tailor solutions that satisfy customers' Key Performance Indicators (KPIs).
• Earns and maintains status as a trusted advisor to C-level business decision makers of the assigned account by bringing innovative ideas and leveraging industry expertise. Mobilizes and mentors the account management team and relevant internal stakeholders with deep industry expertise to build deep partnerships with decision makers of the assigned account. Leverages best-in-class sales and communication strategies and tools to meet business needs and identify new opportunities. Builds new relationships to create new opportunities and expand relationships within the customer.

Required Qualifications (RQs) 

• Bachelor's Degree AND 10+ years experience working in an industry (Manufacturing, Retail, Energy, Automotive, Oil&Gas, Banking) and/or driving digital transformation
  • OR Master's Degree AND 9+ years experience working in an industry (Manufacturing, Retail, Energy, Automotive, Oil&Gas, Banking) and/or driving digital transformation
  • OR 13+ years experience in working in an industry (Manufacturing, Retail, Energy, Automotive, Oil&Gas, Banking) and/or driving digital transformation
  • OR equivalent experience.
• 6+ years experience making recommendations to and/or collaborating with mid-to-senior level executives.
• 8+ years experience closing large, complex agreements/deals.

Preferred Qualifications (PQs) 

• Bachelor's Degree AND 13+ years experience working in an industry (Manufacturing, Retail, Energy, Automotive, Oil&Gas, Banking) and/or driving digital transformation
  • OR Master's Degree AND 11+ years experience working in an industry (Manufacturing, Retail, Energy, Automotive, Oil&Gas, Banking) and/or driving digital transformation
  • OR equivalent experience. 
• Previous successful experince of Business Development and/or Digital Transformation in the Manufacturing industry sector is a strong plus.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.