Receptionist & Office Assistant

Company Description

At Informa Global Support, we're about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We're the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we're here to champion specialists by helping people learn more, know more and do more.

As those businesses grow and develop, so will the opportunities for you to grow and develop within Informa Global Support. We're passionate about building for the future - and want your future to be with us. Because we know you're hungry to expand your skills by embracing new experiences. And all the while you'll be supported by a community of talented and like-minded colleagues, where openness is encouraged and a can-do attitude is the norm.

Job Description

We are seeking a proactive and highly organized Receptionist & Office Assistant to join our team. The ideal candidate will play a key role in ensuring the smooth operation of our office, providing exceptional hospitality and administrative support while maintaining a welcoming and professional environment.

Key Responsibilities:

Hospitality & Reception Support:

• Provide a warm and professional reception service, including greeting and welcoming visitors, directing them as needed, and announcing business updates when appropriate.
• Offer meeting room support, including setup and coordination, and assist with ad-hoc lunch ordering as required.
• Maintain a tidy and organized office environment, ensuring the kitchen, meeting rooms, and common areas are clean and well-stocked.

Mail & Deliveries:

• Receive, sort, and distribute daily mail and deliveries.
• Arrange couriers and notify employees promptly when they receive packages.

Administrative Support:

• Maintain accurate documentation and records, ensuring all files are up-to-date and well-organized.
• Process purchase orders, expense reports, and invoices in Oracle, ensuring compliance with all checks and procedures.
• Support the coordination of in-house events and assist senior management with ad-hoc requests in a timely manner.

Access & Security:

• Maintain office security by following established procedures, including managing the visitor book and issuing visitor badges.
• Activate access badges for visiting colleagues and provide new employees with office tours and site inductions.

Facilities Management:

• Perform daily site and floor checks, logging any issues in the appropriate system and ensuring timely resolution.
• Ensure adequate supplies of consumables (e.g., milk, coffee beans, CO2 bottles, stationery) at all times.
• Coordinate with building property managers to address service requests, facility upkeep, and attend tenant meetings as needed.
• Raise and manage facilities tickets using Informa's preferred Facilities Management tool, ensuring issues are resolved promptly.
• Liaise with facilities vendors, including maintenance, health and safety, and food & beverage providers.

Collaboration & Team Support:

• Work closely with the office support team to ensure seamless service delivery, especially during team absences.
• Participate in regional EMEA initiatives and contribute to ad-hoc projects as required.

Qualifications

• Language Proficiency: Strong command of English.
• Experience: Demonstrated success in a similar administrative or receptionist role, with a proven ability to manage multiple responsibilities effectively.
• Organizational Skills: Outstanding multi-tasking and organizational abilities, with a keen eye for detail and the capacity to work independently.
• Problem-Solving: A solutions-oriented mindset with a proactive, can-do attitude and the ability to think critically under pressure.
• Collaboration: A creative and resourceful team player with the ability to build strong partnerships and foster a positive office environment.

Additional Information

In support of the Turkish Governments initiative to increase the representation of disabled individuals in the workplace, we actively encourage and welcome applications from candidates that consider themselves to be disabled and/or are registered with ISKUR.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it – see what our colleagues have to say at

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Time out: Take up to four days per year to volunteer, with charity match funding available too plus a day off for your birthday
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
• Company funded private medical insurance
• A ShareMatch scheme that allows you to become an Informa shareholder from the start of your employment, and benefit from free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, and access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.