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Accounts Payable Associate
2 months ago
- Provide support regarding Payments queries e.g.: payment date, invoice status
- Escalation of queries as appropriate
- Supply advice on invoicing processes and deal with any queries in an efficient and timely manner
- Establishing, managing and growing customer relationships with both internal and external customers
- Perform vendor reconciliations
- Provide support to vendor master data collection and verification
- Working to agreed KPI’s and Service Level Agreements (SLAs) to deliver the highest quality of service as defined by the team leader in conjunction with the business units
- Provide support to the team leader on the invoice verification supported FSC
- Provide support to other team members
- Execute all closing operations as per defined timelines
- Establish a good relationship with customers maintaining open communication channels and developing high standards for service delivery
- Ensure that all process controls are operational, actively identify control gaps and recommend possible solutions
- Ensure compliance with FSC standard processes and SLAs.
- Recognize and communicate potential issues/risks within the team and work with the team to generate solutions
Capabilities
- Bachelor’s degree in finance, accounting, economics, or engineering related areas.
- Minimum 2 + years of experience in accounting or customer services operations.
- A very good command of English, Russian and Azerbaijani is a must
- Solid user of Microsoft applications (especially Microsoft Excel).
- Interact effectively with the ability and willingness to share and receive information.
- Ability to analyze customer needs through soliciting, evaluating, and acting upon feedback.
- Ability to coordinate with related departments to deliver a seamless service to customers.
- Accepting/adapting to cultural differences and Work in close collaboration with customers.
- Strong quantitative and analytical skills, constantly seeking opportunities for improvement.
- Confident, self-motivated, and enthusiastic.