Consultant Salesforce, CRM Quote

Danfoss is looking for an experienced, energetic, and proactive Consultant Salesforce CRM Quote to join our global team.

You will help us develop an efficient quotation tool, by acting as the link between business and delivery team. Meanwhile you will be part of an agile global team, with full responsibility for the whole process chain, from feature design, development, testing and deployment, located in the international CRM & Pricing team all over the world, where we develop, support and lead the digital customer experience in Danfoss.

You will be part of DCE (Digital Customer Experience), within Danfoss Group IT & Digital. Digital Customer Experience team consist of more than 100 colleagues from all over the world, where we develop, support and lead the digital customer experience in Danfoss. We connect business needs and IT into digital solutions. If you would like to learn more about the Danfoss Digital Customer Experience Program (DCE) – visit us here.

Being part of a truly global team, working closely together with regional and segment business representatives, you will:

• Clarify and align business requirements by understanding their needs and translate the requirements into solution design.
• Be part of CRM agile projects and define business requirements and the most optimal CRM solutions as well as ensuring thorough testing.
• Support training of our organization when needed (planning, materials, and execution).
• Assist with business support when users face issues with the use of the tools
• Be able to do configuration in salesforce to meet business requirements
• Owning the legacy and future Quotation Solution
• Ensuring that the solution aligns with the organization's overall strategy and managing relationships with various stakeholders
• Defining success metrics, track key performance indicators (KPI's), and make data- driven decision to optimize the solution's performance
• Identify areas for improvement and implement strategies to enhance its effectiveness
• Cooperating with develop and support teams to ensure smooth development and transition.

Your profile:

• Bachelor's degree in Computer Science, Information Technology, Information Management or a related field
• 5+ years of Salesforce experience
• Good understanding of lead-to-cash process, with special focus on Quotation
• Strong business process knowledge on Quotation processes and integration with cross applications like SAP, pricing tool(eg: Vendavo)
• Experienced in integrating with external application(SAP, Vendavo etc) is a plus
• Salesforce Administrator and experience in custom pipeline is a plus certification is a plus
• Proficiency in written and spoken English
• Strong communication and diplomacy skills
• Self-motivated with the ability to work independently.

Together with your employment we may offer the following benefits:

• Bonus system
• Paid vacation
• Flexible working hours
• insurance
• Communication package
• Opportunity to join Employee Resource Groups
• Employee Referral Program

The full list pf benefits shall be presented in more details during the recruitment process.

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder's mindset "action speaks louder than words", we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

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