Front Desk Agent

Hilton Istanbul Bosphorus Making Hotel History in Istanbul Since 1955 Hilton Istanbul Bosphorus holds a special place in history as the first Hilton hotel built outside the Americas. Since 1955, we've set the scene for some of the grandest moments, most exciting events, and biggest stars in modern Turkey. Learn how it all began before you make your own...

Ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required. Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy. Recording guest records in accordance with standards at all times and ensuring the confidentiality...

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date and complete end of day for Micros. Try to upsell room and cross-sell internal outlets. Follow up on unresolved traces and requests of guests. Prepare desks for the morning shift and do necessary refillments. Process all payment types such as...

We are looking for a Guest Relations Manager to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. Guest Relations Manager responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel's facilities. You will also make sure our front-desk...

Will be passionate in delivering high level of service to internal and external guests alike and adhere to all brand standards, compliance standards and training schedules to sustain and contribute to the premium service delivered at Sheraton Istanbul Levent. -Will manage the switchboard where all incoming calls and external phone calls are done in...

According to Accor Brand Standards, to welcome and acknowledge all the guests. Dealing with guest requests and complaints and ensuring guest satisfaction. Reporting courtesy calls to Front Office Manager. Following Online Guest Feedbacks and response daily., University degree in Tourism and Hotel Managemet. At least 2-year experience in the same...

Serves as the property Manager on Duty (MOD) and oversees all property operations, ensuring that he highest level of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs within the lobby. Serves as Guest Relation Manager and handles the tracking of service...

Greets guests who arrive by private car or taxi by opening their car door and welcoming them to the hotel. Assists guests descending from cars. Gives verbal greeting to guests arriving on foot. Opens hotel doors for all guests. Unloads guest luggage from car, tags it and to the guest. Escorts or directs hotel guests to the Front Desk for check-in. ...

DescriptionA Front Desk Agent supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Agent, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...

Join our Team Front Desk Receptionist works directly and actively support the role of the Assistant Front Office Managers. Responsible for checking guests into and out of the hotel, answering all inquiries, handling guest requests, posting charges to guestrooms, verifying credit cards, balancing bank and ensuring hundred percent guest satisfaction all time...

Hilton Istanbul Bosphorus - Making Hotel History in Istanbul Since 1955 Hilton Istanbul Bosphorus holds a special place in history as the first Hilton hotel built outside the Americas. Since 1955, we’ve set the scene for some of the grandest moments, most exciting events, and biggest stars in modern Turkey. Learn how it all began before you make your own...

Be a part of our thrilling Hampton! Are you an energetic Guest Service Agent with strong customer focus and passionate about delivering memorable Guest Experiences then we would like you to join us on our “Journey of Hamptonality”. Position Purpose To be a passionate host and highly collaborative member of the guest service team who maximizes customer...

Ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required. Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy. Recording guest records in accordance with standards at all times and ensuring the...

We are looking for a Guest Relations Manager to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. Guest Relations Manager responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will also make sure our front-desk...

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date and complete end of day for Micros. Try to upsell room and cross-sell internal outlets. Follow up on unresolved traces and requests of guests. Prepare desks for the morning shift and do necessary refillments. Process all payment types such...

• According to Accor Brand Standards, to welcome and acknowledge all the guests. • Dealing with guest requests and complaints and ensuring guest satisfaction. • Reporting courtesy calls to Front Office Manager. • Following Online Guest Feedbacks and response daily., • University degree in Tourism and Hotel Managemet. • At least 2-year experience...

-Will be passionate in delivering high level of service to internal and external guests alike and adhere to all brand standards, compliance standards and training schedules to sustain and contribute to the premium service delivered at Sheraton Istanbul Levent. -Will manage the switchboard where all incoming calls and external phone calls are done in...

• Greets guests who arrive by private car or taxi by opening their car door and welcoming them to the hotel. • Assists guests descending from cars. • Gives verbal greeting to guests arriving on foot. • Opens hotel doors for all guests. • Unloads guest luggage from car, tags it and to the guest. • Escorts or directs hotel guests to the Front Desk...

Serves as the property Manager on Duty (MOD) and oversees all property operations, ensuring that he highest level of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs within the lobby. Serves as Guest Relation Manager and handles the tracking of service...

Qualifications: Proficiency in English (verbal and written), second language an asset, Previous customer related experience preferred, Must possess a professional presentation, Strong interpersonal and problem solving abilities, Highly responsible & reliable, Ability to work well under pressure in a fast paced environment, Ability to work cohesively with...