Guest Relations Agent

A Guest Relations Executive with Hilton Hotels and Resorts directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will it be like to work for this Hilton Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers...

Temel ilkesi her otelinde, her konuğuna, her zaman olağanüstü deneyimler yaşatarak dünyayı konuk severliğin ışığı ve sıcaklığı ile doldurmak olan Hilton İstanbul Bakırköy otelimize, Ön Büro departmanında görevlendirmek üzere Guest Service Agent pozisyonunda değerlendirmek üzere adaylar aranmaktadır., Tercihen Üniversitelerin...

We are looking for a colleague to be appointed as Guest Experience for our Barcelo Istanbul and Occidental Taksim Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Ensure that the hotel guests' expectations are fulfilled and to personalize the guest stay from pre arrival, arrival, departure, post...

Will be passionate in delivering high level of service to internal and external guests alike and adhere to all brand standards, compliance standards and training schedules to sustain and contribute to the premium service delivered at Sheraton Istanbul Levent. -Will manage the switchboard where all incoming calls and external phone calls are done in...

A Front Desk Agent supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Agent, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Agent is...

We are looking for a colleague to be appointed as Human Resources Agent for our Barcelo Istanbul Hotel, a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. To meet the current requirements of HR processes and operations, To support compensation and benefits functions of Hr within the scope of corporate...

Ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required. Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy. Recording guest records in accordance with standards at all times and ensuring the confidentiality...

Serves as the property Manager on Duty (MOD) and oversees all property operations, ensuring that he highest level of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs within the lobby. Serves as Guest Relation Manager and handles the tracking of service...

Greet the guest in accordance with the Accor's food and beverage standards. Guide guests through the dining rooms and provide any needed assistance. Monitor dining rooms for seating availability, service, safety, and wellbeing of guests. Welcome and acknowledge all guests according to company standards. Enquire guests' satisfaction and handles guests'...

We are looking for a SPA Receptionist; Makes, reconfirms and verifies guest bookings, Checks and assists with the set up of daily operations of the spa reception according to Hyatt Regency Ataköy Spa standards, Ensures the cleanliness and hygiene of the reception area and spa, Participates in the sale of products & services, Handles guest complaints and...

Handling incoming phone calls on behalf of a sales company from abroad. Incoming calls related to the companys products and services. Main duties include answering customer inquiries, providing product information, processing orders from home or other remote location. In this role, agents must have excellent communication skills in English, as they will be...

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Check and resolve issues with discrepant rooms with the Front Office. Close out house at the end of shift to...

Greet and serve the guest in accordance with the Accor's food and beverage standards. Smile is to be a part of the uniform. Welcome guests and promptly attend to tables. Serve food and beverages to guests making recommendations if needed. Share your menu knowledge to assist guests with questions and special requests. Record transactions in the Micros system...

Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Drive MICE business to Istanbul Marriott Hotel Sisli. Ensure full account management of all MICE & Travel Trade Accounts as assigned. Identify new MICE accounts / agents for incremental rooms and MICE...

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date and complete end of day for Micros. Try to upsell room and cross-sell internal outlets. Follow up on unresolved traces and requests of guests. Prepare desks for the morning shift and do necessary refillments. Process all payment types such as...

We are looking for a colleague to be appointed as Assistant Front Office Manager for our Barcelo Istanbul Hotel , a hotel affiliated to the International Hotel Chain, located in Taksim Region on the European Side. Attend to guests requests and complaints.Investigate glitches and incidents, address to the department concerned, see that corrective actions are...

The Ascott Limited / Somerset Maslak İstanbul The Ascott Limited, the worlds leading hotel and residence management brand affiliated with CapitaLand, made its first investment in Turkey with Somerset Maslak Istanbul. Somerset Maslak İstanbul is looking for a Front Office Supervisor to join our Guest Service team., Preferably University graduate, Good...

Greet and serve the guest in accordance with the Marriott's food and beverage standards. Take pride in all facets of the service to include quality, appearance, and cleanliness of self and restaurant. Smile is to be a part of the uniform. Previous experience in a food server position, good command of English, hotel experience, customer focused, good...

Job Number Job Category Food and Beverage & CulinaryLocation Le Méridien Istanbul Etiler, Cengiz Topel Caddesi No: 39, Istanbul, Türkiye, Türkiye VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists the Sous Chef in ensuring the quality, consistency and production of areas of responsibility in kitchen....

Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and...