Driver Operations Manager

2 days ago


Fatih, Istanbul, Turkey Lalamove Full time

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world's delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there

As the Driver Operations Manager, you will be in charge of growing and retaining our supply for our Turkey operations. Quick wits, problem-solving and a team-first mentality will be critical to your success. This role is a unique opportunity to have a measurable impact on your market through the growth and optimization of the driver population on the Lalamove platform.

What you'll do:

  • Driver acquisition and onboarding: Constantly maintain an over-supplying effort by keeping a healthy and efficient process for driver acquisition and onboarding.
  • Community & Retention Management: Drive and lead communications, training, online community, engagement activities, and multiple business initiatives to build trust & loyalty with our driver-partners across Turkey.
  • Driver operations standards: Identify, build and enforce Standard Operating Procedures and Policies to support the activity and solve or prevent issues.
  • Performance: Constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement actions.
  • Team management: Hire, onboard, and train a team of driver operations leads and associates to execute the local operations; constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement actions.
  • Process improvement and standards: Identify, build and enforce standard operating procedures to manage the supply teams effectively.

What we seek:

  • Leadership skills to deal with a large and diverse Lalamove community.
  • Strong sense of prioritization, and structured mindset to cover multiple things at the same time, without compromising on quality.
  • Strong integrity to make the best decisions for the company in every situation and stand firm without compromising.
  • Data-driven to identify leverages and make the best decisions for the business in every situation.
  • Strong communication to articulate ideas clearly and succinctly and use a structured approach with proven ability to create a framework which facilitates effective communication.
#J-18808-Ljbffr

  • Fatih, Istanbul, Turkey Lalamove Full time

    About UsLalamove is a leading logistics company dedicated to revolutionizing the delivery industry through innovation and technology. Since 2013, we have been tackling complex logistics challenges to provide fast, simple, and reliable delivery solutions to millions of customers worldwide.We are expanding our presence globally, with a focus on building strong...


  • Fatih, Istanbul, Turkey Lalamove Full time

    Lalamove (https://www.lalamove.com) is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders every day. With 1800+ employees spread across Asia and LATAM, we have grown tremendously since.Currently, we are launching our service in Turkey and we are seeking several Field Executive/Driver Field Sales to join...


  • Fatih, Istanbul, Turkey Lalamove Full time

    Company OverviewLalamove is a leading global on-demand delivery platform, serving millions of customers across Asia and LATAM. Since its inception, the company has experienced rapid growth, with over 1800 employees worldwide.We are now expanding our services to Turkey and seeking talented individuals to join our Driver Operations team as Field...


  • Fatih, Istanbul, Turkey Lalamove Full time

    Role OverviewThe Driver Operations Manager plays a critical role in our logistics operations, responsible for growing and retaining our driver supply chain in Turkey. This position requires a unique blend of leadership, problem-solving, and communication skills to drive results and foster strong relationships with our driver-partners.In this role, you will...


  • Fatih, Istanbul, Turkey Lalamove Full time

    About the RoleThe Transportation Network Manager is a critical position within our logistics operations, responsible for managing our driver supply chain in Turkey. This role requires a unique blend of leadership, problem-solving, and communication skills to drive results and foster strong relationships with our driver-partners.In this role, you will develop...


  • Fatih, Istanbul, Turkey Lalamove Full time

    Job OverviewLalamove is a leading global on-demand delivery platform. We are seeking several Field Executives/Driver Field Sales to join our Driver Operations team.Key Responsibilities


  • Fatih, Istanbul, Turkey Lalamove Full time

    Job DescriptionAt Lalamove, we are committed to delivering exceptional services and connecting communities through our innovative technology. Our mission is to revolutionize the logistics industry by providing fast, simple, and reliable delivery solutions.We are seeking an experienced Logistics Supply Chain Manager to lead our driver operations in Turkey. As...


  • Fatih, Istanbul, Turkey Marti Technologies (NYSE: MRT) Full time

    Marti Technologies (NYSE: MRT) operates a leading ride-hailing service in Türkiye, connecting riders with car, motorcycle, and taxi drivers. As a Business Performance Manager, you will be responsible for analyzing key business metrics, identifying opportunities for growth and efficiency, and executing data-driven initiatives to drive strategic and...


  • Fatih, Istanbul, Turkey Information & Technology Management Full time

    The role of Logistics Compliance Coordinator at Information & Technology Management is a pivotal position that ensures seamless transportation operations within the contracted scope. Key responsibilities include managing performance metrics for fuels and LPG Haulier contracts, supporting the Contract Holder, and maintaining compliance with Shell global...

  • Operations Manager

    15 hours ago


    Fatih, Istanbul, Turkey Unilever Full time

    About the JobWe are looking for a skilled Operations Manager to join our team in Unilever's MET region. As a key member of our Integrated Planning & Customer Experience team, you will be responsible for managing day-to-day operations, identifying opportunities for process improvements, and driving digitalization efforts to enhance forecasting and E2E S&OP...


  • Fatih, Istanbul, Turkey Lalamove Full time

    About UsLalamove is a renowned global on-demand delivery platform serving millions of orders daily. With a presence in Asia and LATAM, we have experienced significant growth since our inception.We are now launching our service in Turkey and seek several Field Executives/Driver Field Sales to join our Driver Operations team.Office location: Sisli,...

  • Operations Manager

    2 days ago


    Fatih, Istanbul, Turkey Enterprise Singapore Full time

    Enterprise Singapore's Istanbul Overseas Centre seeks an experienced Operations Manager to support the Centre's administration, accounts, and logistics work.The successful candidate will work closely with the Regional Directors to:Manage administrative and accounting functions, including procurement, payments, office maintenance, contract management,...


  • Fatih, Istanbul, Turkey etietieti Full time

    About the RoleThe Cost Management Unit Manager is a critical position responsible for overseeing and optimizing operating expenses within the organization. This role involves developing cost-control strategies, analyzing financial data, and ensuring efficient resource allocation to drive profitability and operational efficiency.Key ResponsibilitiesDevelop...


  • Fatih, Istanbul, Turkey Otokocotomotiv Full time

    Mechanical Operations Leader – Car Rental After Sales ServicesA World Full of Goodness, Success, and Innovation awaits you at Otokoç Otomotiv. If you want to be included in a World Full of Future, let's meetOtokoç Otomotiv, established in 1928 as the first investment of the Koç Group in the automotive sector, is Turkey's largest automotive retailing,...


  • Fatih, Istanbul, Turkey Dgpays Group Full time

    RequirementsTo be successful in this role, the candidate must have the following qualifications:A strong understanding of operating systems, network configurations, database management, cloud technologies and automation tools.Excellent analytical and problem-solving skills, with the ability to analyze and resolve complex issues.Strong communication and...


  • Fatih, Istanbul, Turkey Etietieti Full time

    Digital Transformation OpportunityElevate your career by joining Etietieti as a Digital Operations Manager, where you will oversee the efficient operation of our IT infrastructure and services.As a key member of our team, you will develop and execute a comprehensive IT operations strategy aligned with business goals and digital transformation initiatives.You...


  • Fatih, Istanbul, Turkey Amazon Full time

    At Amazon, we believe in the power of innovation to transform lives and businesses. As a leader in e-commerce, we're constantly pushing the boundaries of what's possible.This role offers a unique opportunity to join our dynamic team and shape the future of logistics in Turkey.Job Description:The Head of Last Mile Delivery will oversee Amazon's last mile...


  • Fatih, Istanbul, Turkey CBRE Full time

    About the RoleAs a CBRE Facilities Manager, you will oversee a team responsible for ensuring the smooth operation of facilities, campuses, or portfolios of buildings.This position is part of the Facilities Management functional area, focusing on all aspects of facility operations, providing support to Property Managers regarding repairs and investment plans.


  • Fatih, Istanbul, Turkey Samsung Electronics Full time

    Job SummaryThis is a senior-level role that requires a seasoned professional to lead our field operations team. The ideal candidate will have experience in customer service, project management, and operations management.Develop and implement process improvements to increase efficiency and reduce costs.Collaborate with cross-functional teams to ensure...


  • Fatih, Istanbul, Turkey CareerArc Full time

    Job DescriptionThe CORPORATE OPERATIONS MANAGER will independently perform general administrative duties to support the Cluster Lead in day-to-day operations in areas such as:Calendar management, ensuring that meetings are scheduled in a timely manner, taking into account different time zones and operational hours.Complex travel arrangements which involve...